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Find a Location

Pacific Northwest Gaming & Collectibles has 1 locations, listed below.

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    Business ProfileforPacific Northwest Gaming & Collectibles

    Collectibles

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Pacific Northwest Gaming & Collectibles provides game, toy, and collectible retail store services.

    Business Details

    Location of This Business
    11916 Pacific Hwy SW Suite E, Lakewood, WA 98499
    BBB File Opened:
    10/5/2022
    Years in Business:
    5
    Business Started:
    1/1/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Robert Elwood Cantrell
    • PNG Gaming and Collectibles
    Hours of Operation

    Primary

    M:
    12:00 PM - 6:00 PM
    T:
    12:00 PM - 6:00 PM
    W:
    12:00 PM - 6:00 PM
    Th:
    12:00 PM - 6:00 PM
    F:
    12:00 PM - 7:00 PM
    Sa:
    12:00 PM - 7:00 PM
    Su:
    12:00 PM - 6:00 PM
    Business Management
    • Mr. Robert Cantrell, Member
    Contact Information

    Principal

    • Mr. Robert Cantrell, Member

    Customer Contact

    • Mr. Robert Cantrell, Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    To start this is a place I have bought a lot of items from. Talking to the owner I told him I had a lot of the same items if he would be interested in consignment he said yes and we were both happy ( this is the beginning of 2022 ) well only two Items sold which I got paid on ( less than half of what they sold for ) thats not the issue. My issue is ( I have pictures of all my items ) I asked to ***************** ( I have texts with the owner ) and when I got to the store I only got half of my things back. I asked the owner what about all my gaming systems and games ( I have pictures of ) he said well Im waiting on payment. I asked you sold everything and his response was they are mine. So the owner has half of my belongings still. Help ?

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick H

    5 stars

    10/10/2023

    Great owner. The store is a living tribute to his twin sister who was murdered. There are people out there who are passing around lies about the owner but with a quick search, I found that all the bad things people say about the owner are all lies. The owner sued ************ in ********** because that store stole from him and he won (Comic Games had to pay over $60,000). So it appears ************ sends people to lie about the owner to make him/his store look bad. This store always pays more then any other store and has the best prices. Highly recommend

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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