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Business Profile

Optometrist

Clearvue Vision Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometrist.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromTako A

    Date: 11/10/2025

    1 star
    I had my eye exam done at Clearvue Vision Center ********** in ****, **, and unfortunately, it was a very disappointing experience. The first prescription they gave me was completely wrong. My vision felt off and uncomfortable. I went back for a recheck, and they told me to keep wearing them because my eyes would adjust. They never did.Recently, I went to a different clinic and finally got the correct prescription. My vision is now perfect. I took the new prescription back to Clearvue to have my lenses remade, thinking they would take responsibility for their mistake. Instead, I was told that because its been about 8 months, they would not fix the lenses unless I paid full price.The manager **** or what ever her name was. She was extremely unprofessional and argumentative, as if I had done something wrong. I felt disrespected and dismissed. The fact that they refused to correct their own error feels dishonest and unfair. its not just bad service, its unethical. I could have even been in an accident because of the wrong prescription they *********** my opinion, this clinic does not care about its patients and treats people differently based on who they are. I wouldnt recommend this place to anyone.THEY DON'T DESERVE THE ONE STAR
  • Review fromHarry H

    Date: 01/20/2024

    1 star
    My appointment for a basic eye exam and contact lens exam/Rx renewal with ************ started off on a sour note when they charged my credit card $49 for a required retinal scan before I even sat down in the lobby. From there I was lead to a room where all manner of exam routines were performed.......the results of which I was never told. I was then asked to sign a form authorizing them to charge my CC an additional $130 to $350 dollars for the contact lens exam. This turned out to be a $150 charge which is about right. However I find it odd that over the next 30 minutes of the exam I was never asked to insert my contacts. I'm not sure how you check for fit and function with my contacts in my pocket.Upon arriving at my home later I realized that they had totally screwed up the Rx I was given and had to call them back and talk them through what I really needed. Now I'm finding out that even after I paid $200 out of pocket for the contact lens exam and the mysterious "required" retinal scan, they still billed ****************** $250 for the basic eye exam.This will be my first and last visit to Clearvue Vision Center In ********.

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