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Find a Location

Kelley Connect Co has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kelley Connect Co

      22710 72nd Ave S Kent, WA 98032

    • Kelley Connect Co

      3605 Airport Way S Unit 102 Seattle, WA 98134

    • Kelley Connect Co

      302 SW Evergreen Ave Redmond, OR 97756-2814

    • Kelley Connect Co

      812 5th Ave N Seattle, WA 98109-6123

    • Kelley Connect Co

      10020 E Knox Ave Ste 400 Spokane Valley, WA 99206-4748

    Business ProfileforKelley Connect Co

    Copier
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers faxes and copiers and other office machines.

    Products & Services

    Full line of Xerox products including managed print services and Herman Miller Office products

    Business Details

    This is a multi-location business.

    Find a Location

    Kelley Connect Co has 29 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kelley Connect Co

        22710 72nd Ave S Kent, WA 98032

      • Kelley Connect Co

        3605 Airport Way S Unit 102 Seattle, WA 98134

      • Kelley Connect Co

        302 SW Evergreen Ave Redmond, OR 97756-2814

      • Kelley Connect Co

        812 5th Ave N Seattle, WA 98109-6123

      • Kelley Connect Co

        10020 E Knox Ave Ste 400 Spokane Valley, WA 99206-4748

      Location of This Business
      22710 72nd Ave S, Kent, WA 98032
      BBB File Opened:
      9/20/1994
      Years in Business:
      50
      Business Started:
      1/1/1974
      Business Started Locally:
      1/1/1974
      Business Incorporated:
      1/7/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Benchmark Document Solutions
      • Business Interiors & Equipment
      • Cascade Architectural and Engineering Supplies
      • Empire Office Equipment
      • Fortress Business Systems
      • Kelley Business Machines
      • Kelley Mailing Systems
      • MIchael Business Machines
      • Novo Expert Solutions
      • Seattle Data Systems
      • David Rodstol Inc
      • Advanced Document Systems
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Al Didier, President
      • Mr. Aric Manion, Principal
      Contact Information

      Principal

      • Mr. Al Didier, President
      • Mr. Aric Manion, Principal
      Additional Contact Information

      Fax Numbers

      • (206) 285-4023
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/06/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We contacted Kelley Connect on 1/14/2021 requesting pricing for a printer to add to our downstairs office. We approved for the printer to be ordered on 1/20/2021. We were expecting the printer on 1/26/2021, and did not receive the printer until 2/5/2021. They did not schedule the delivery with anyone in our office. The printer sat down stairs until 2/12/2021 when they showed up to set the printer up, again not scheduled with anyone in our office. The printer was never set up correctly, they didn't connect it to our computers, they ran a plug from a near by office, through a doorway, through a hallway, to the printer, and threw our door mat over the cord. We never used the printer, as it was not connected to any of our desktops. We requested that they come and pick up their printer, and they have refused to do so, so the printer is just sitting in our main lobby area. We got a printer from Terrells, it took them 6 days to get the machine here, and 30 minutes to set up to our network.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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