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Business Profile

Collections Agencies

Physicians & Dentists Credit Bureau, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 21605355

    I am rejecting this response because:

    The response clearly states that the company reporting the false information does not have a contract with me. Nor can they provide any documentation to prove the debt they are reporting is owed by me as stated in my complaint. 

    I am still requesting that this company remove the collections off of my credit report. 


    Sincerely,

    ***********************

    Business Response

    Date: 05/09/2024

    Dear Handler,

    We appreciate your concern and the opportunity to address any misunderstanding regarding how we operate as a collection agency. We are not a debt purchaser. We receive our accounts by assignment from our current clientele. Clearview Laser PLLC is our client and assigned an owing amount to us. We are in contract with Clearview Eye Laser PLLC and made an agreement with them to collect the outstanding balance. Any questions, concerns or negotiations can by handled in our office going forward.

    If you have requested we provide you with verification of the debt, we make that a priority in our office and mail all relevant documents to your address. Please call us at ************ and we will be happy to answer any additional questions.

    -Physicians & Dentists, CB

  • Initial Complaint

    Date:12/31/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Physician and dentist credit has almost double the amount I owed then a garnishment. I paid them $275 on $1000 bill (which L&I was suppose to pay). I call them when I received the Garnment Letter to settle the amount. They refuse to settle. Say the now wanted over $1500.00. I don't understand how a $1000 bill can be subject to a over $1700.00. dollar bill. and why can't I settle the bill. Instead of them stealing my pay check. A commission in which I ama new agent and have not clear 30k this hold year. I'm sorry 20% is excessive. I have other bills beside this one. I just want to know why they refuse to take a settlement so I can move on.Phy and Dentist have rec to date i paid $275 + they garnish $722.20.=$997.20 Can you please help me!

Physicians & Dentists Credit Bureau, Inc. is NOT a BBB Accredited Business.

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