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Find a Location

East Hill Auto Service Corp has 1 locations, listed below.

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    Business ProfileforEast Hill Auto Service Corp

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    25955 104th Ave SE, Kent, WA 98030-7605
    BBB File Opened:
    7/30/2012
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Incorporated:
    1/8/2009
    Type of Entity:
    Corporation
    Business Management
    • Mr. Rommel Corsilles, Owner
    • Romulo Corsilles Jr, Principal
    Contact Information

    Principal

    • Mr. Rommel Corsilles, Owner
    • Romulo Corsilles Jr, Principal

    Customer Contact

    • Mr. Rommel Corsilles, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 03/18/2024 I brought in my 1999 Jaguar XK8 CONV to have them fix the broken bolt and loose wire on the starter. I asked them to please keep it dry as we spent the previous month detailing every nook and cranny on and inside the car, it was running and driving smoothly it just clicked a couple of times before it starts up ( which it did on every attempt), so I brought it in. they told me they couldn't get to it until Wednesday the 03/20 I said no problem. I did not hear from them again Every contact was me calling, except the one time when they said I could pick it up but I need a tow truck. I decided to just get the car back and they said it wouldn't start so come back the next day That was on 04/10/2024. Thursday, the one time they called and said I need a tow truck, I said why? I drove it in, It shifted beautifully up and down no problem with brakes or anything else the starter just clicks once or twice Finally on 04/19/2024 I called and said I'm coming to get the car. When I arrived the car was in front running and the door was ajar. I waited in the lobby area while ***** was talking to another guy for a half hour. I drove it home (only mile away) and immediately noticed It was hard to put it in reverse and to put it in drive I basically had to force it and it made a CLUNK sound. I got it home I couldn't open the door to let myself out, the door wouldn't close and the windows kept falling down,the carpet was drenched and squishing. the computer module was taken apart and wet inside, there was no coolant in the engine and the odometer read ***** miles more than when I brought it in a month prior. (****** was when I dropped it off ****** when I brought it home) One of the times I called, on 03/28/2024 they said the battery is dead so I brought them a battery and a tarp to keep it dry. they lost the battery and tarp I had to ask for it and they charged me$15 in shop supplies(no description)
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Andrew B

    1 star

    12/05/2023

    Dont go there under any circumstances! They will break your car. They are not even able to do an oil change correctly. Put my oil plug in too tightly so they can get me to go back them for the next one. They refuse to loosen it so it can change the oil myself. Any idiot knows that you dont put the oil plug on too tight it can strip when trying to remove it. Its obvious they dont have any respect or decency or stand by their work.

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