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NTSI Corporation
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for NTSI Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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NTSI Corporation has 2 locations, listed below.

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    • NTSI Corporation

      1065 12th Ave NW STE F1B Issaquah, WA 98027-8960

      BBB accredited business seal

    • NTSI Corporation

      PO Box 2308 Issaquah, WA 98027-0104

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/12/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a 30 day driver's course from this company. I have contacted the company 5 times because I am unable to log in to the course. The fee I already paid is non refundable. The 30 day course will expire .Please assist.Thank you

      Business Response

      Date: 04/07/2023

      ****** was taken care of a few times. 
      She registered on 2/26 had a few issues with voice verification and her login credentials. She claimed that we were scamming her. *** & ***** spoke with her on 3/12 they cancelled the first account and re registered her. She only got ****% done and that was on 03/01 never went back to her account. Chatted with ***** yesterday and we refunded her and cancelled her course. 
      I cannot do more than apologize to the customer and offer a refund.

    NTSI Corporation is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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