Business ProfileforSunrise Dental Of Issaquah

On Sunday July 2nd, 2023 we called random dental offices looking for someone to fix my significant's front tooth partial. The lady on the phone at Sunrise Dental told us that they could help us if we came in at 4pm that day. After his exam, they decided to start doing x-rays that were never needed. Even though we needed help immediately, they convinced ****** that they could make a new partial for him in 3 weeks. After that, they did a ** scan for making an implant. The Hygienist told him the implant would only cost $2,000 for everything INCLUDING the crown...which ended up being a total lie. English being ******'s second language, he was totally mis-led and coerced into having things done that he never needed or wanted. We only wanted his flipper fixed!!! They said they could create a temporary front tooth that day. When he tried on the temporary, it was awful; a fake rubber-like temporary front tooth that was even ripped and and looked worse than a cheap Halloween prop. Somewhere during all of this, they made him sign some sort of agreement to their treatment plan that included an implant, and we reluctantly paid the balance of $1,221. We still weren't getting his flipper fixed! Three weeks later, we picked up the new flipper. It was horrible! It didn't fit and he couldn't talk with it in. It was more like a night guard than a partial denture! This was not acceptable.We met with a different dentist that day, telling him how upset we were. We refused the work they had done due to incredibly poor quality. We told him our story, and we all agreed that we would only pay for the exam and x-rays which was $140. We shook hands on this agreement.Today we got a call from *****(?). He told me that the dentist in charge (**************) would only agree to refund the appliances and not for the ** scan that was $360. This is outrageous! Again...all we needed was for them to fix his flipper! Our bill should have been $0 because they didn't give us anything we asked for.