2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Richelle S
1 star08/09/2023
AVOID AT ALL COSTS! Their 30 day warranty is a joke. They refused to refund us for their broken parts, after they told us to drive down to see about a refund (which was a 2 hour drive each way). They were extremely rude and unprofessional! HIGHLY DO NOT RECOMMEND!!!
All West Coast Auto Wrecking Response
08/14/2023
Per company policy all parts must be returned in the same condition as they were received. You tried to return a part that you broke during installation.Review from Zach S
1 star08/01/2022
God. Awful. If I could give negative stars, I would. I call because I need new (to me) rims. I know nothing about cars. They send me to a catalog website that doesnt help whatsoever, but there are numbers I thought they would need to help me, so I call them back and give them the numbers. They tell me theyre no good and to try calling a company in another city for info. I call them back with the info I got from that company, then the man on the phone proceeds to completely berate me verbally, going off on me because (which I clarified) I know nothing about cars, rims, tires, etc. They raised their voice until basically yelling at me, because I didnt know something and needed help, and the advice they gave me from the start was so vague. Their customer service is horrible! You better know everything about your tire/rim before you go there. From the wheel bolt pattern to what country the materials were sourced from, cause thats about how knowledgeable you have to be to get anywhere with those people! Sorry I dont have a PhD in car knowledge.
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