About

Local BBB:

BBB Great West + Pacific

BBB File Opened:

7/24/2018

Business Started:

5/12/2014

Business Management:

Taansen Fairmont Sumeru, Director

Additional Information

Refund and Exchange Policy

Brilliance in Commerce offers a money back guarantee with full refund only on the condition that the product purchased was not delivered and received by the customer within 72 hours of purchase.  Unless there is some kind of computer glitch, normally Brilliance in Commerce’s Liberty Debt Elimination System and House of Freedom Trust products are delivered electronically via encrypted download from the website immediately upon receipt of customer payment.  If the customer has any problem downloading and receiving the product, click hereto contact Customer Service and the problem will be resolved within one business day.  

Note: Delivery of the trust means delivery of the Welcome Pages, which contain a link to the Trust Client Information Form.  The actual trust cannot be delivered until one or two business days after the new customer has completed and submitted the Trust Client Information Form.  Any change of mind by the customer and reasonable request for refund prior to delivery of the trust will normally be honored. Once the trust has been delivered, though, and successfully received by the customer, it is impossible to return it, as it is intellectual property in digital electronic form. 

Thus, assuming full delivery of the product purchased and successful receipt of it by the customer, Brilliance in Commerce offers no money back guarantee or refund on its Liberty Debt Elimination System or House of Freedom Trust because:
These are digital products which cannot be physically returned; 
The work to create them and deliver them will have already been performed; and
Brilliance in Commerce has no control over what the customer does with them or how the world responds to them.

Nevertheless, Brilliance in Commerce has been pleased to give refunds voluntarily many times to customers who simply changed their minds within three days of purchasing the trust product, before receiving it; and in special hardship situations for customers of any product on a case by case basis. 

Brilliance in Commerce’s management has been honest and truthful in stating that its products have a 100% success rate, which means that requests for refunds have been extremely rare.  Well over 99% of Brilliance in Commerce’s customers have been highly pleased and satisfied with its products.  This is further enhanced by full customer access to Brilliance in Commerce’s friendly full time professional customer service department.