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Find a Location

Gamblin Motors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gamblin Motors

      1047 Roosevelt Ave E Enumclaw, WA 98022-9238

    • Gamblin Motors

      PO Box 97 Enumclaw, WA 98022

    Business ProfileforGamblin Motors

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Gamblin Motors has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gamblin Motors

        1047 Roosevelt Ave E Enumclaw, WA 98022-9238

      • Gamblin Motors

        PO Box 97 Enumclaw, WA 98022

      Location of This Business
      1047 Roosevelt Ave E, Enumclaw, WA 98022-9238
      BBB File Opened:
      1/1/1990
      Years in Business:
      55
      Business Started:
      1/1/1969
      Business Started Locally:
      1/1/1969
      Alternate Business Name
      • Gamblin Truck LLC
      • Gamblin Truck Center
      Business Management
      • Mr. Alan Gamblin, President
      • Mr. Mark Maxey, Controller
      Contact Information

      Principal

      • Mr. Alan Gamblin, President

      Customer Contact

      • Mr. Alan Gamblin, President
      Additional Contact Information

      Fax Numbers

      • (360) 825-6469
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On 4/18/2023 I went to Gamblin Motors for a 2011 ****** Outback (OTD price with fees $13,903). Upon viewing/driving the vehicle I noticed many cosmetic flaws (stains on interior roof, scratches along all exterior, cracked tail light, rust on passenger door, crack in front bumper, faded headlights, 6 crack on tailgate interior panel). I asked the salesman about what services had been performed, he said he was not sure but would provide the service detail paperwork upon purchase (documents were never provided). When test driving, the brakes were bad, I asked for them to be replaced if I purchased, the dealer agreed. During the signing process (4/19) the vehicle was supposedly having the brakes replaced. I traded a 2018 ***** Accord (gross trade value $21,703.60), required to put down $2000 towards financing with a ****% interest rate they said was the best they could do at 66 months. Total monthly payment being $268.73 with data dots and key replacement package. When taking delivery of the vehicle they said that the master cylinder was bad, needed replacement and to return Monday. Next day I found neither cabin or engine filters had been replaced, they were BLACK. Coolant and wiper fluids were near empty. 4/24 I returned for service on master cylinder, the replacement part was faulty, the car needed to stay til next day for another part replacement (also faulty). I returned 4/25, when I asked for the service paperwork they claimed it was not ready, they would email me copies (I signed nothing and never received an email). I drove down the road to find the brakes BARELY worked, the car was not coming to a full stop. I returned to the dealership immediately to explain the problem was worse, an extreme safety hazard. They NEVER test drove the vehicle before returning it to me. The car is still in shop as of 4/24. After speaking with 2 employees (shop manager and other salesman) I was told the vehicle never went through servicing prior to being sold to me. *more details*
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erin B

      1 star

      03/30/2023

      When we test drive the vehicle we noticed that it was pulling to the right. They included in signing papers they would fix it.We received a call to schedule service and there was a typo on the vin of vehicle we traded in and needed us to sign again. We arrived at 9 and we were supposed to sign papers at 10. Around 10:20 we decided to go up and locate the person that would handle this. Someone asked us to sit and when done he would be with us. We sat for ***** minutes while the person we were waiting for was with someone in his office. It didnt seem like there was any type of business happening, just chatting. I heard them start talking about how what is being done to end the homeless crisis is not working and how the idea is to tax everyone. They shut the door and then we waited, for another 20ish minutes. When we purchased the vehicle we were assured all vehicles they sell are thoroughly evaluated to ensure there are no issues See photo of the alignment prior and after the appointment. Clearly they didnt evaluate this.When leaving the dealership we noticed that on the steering wheel the leather had a long ***** in it that previously wasnt there. Our service person Chase and another man (not sure his name) came out and looked at it. The other man stated thats been there for a long time, theres dirt in it. There is no dirt in it at all. This person was extremely rude and confrontational. He stated over and over this has been there, calling us liars and not providing any resolution. It defiantly has not been there and was not when we gave it to them. There is also little pieces hanging from the *****, this would have been worn off if there for a while.He told us that there is a device that attaches to the steering wheel, but not in the location of the damage, there is no way for the device to slip and cause any damage, he would need to talk to our sales person to see what he would like to do. We left the dealership and are waiting for a call.

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