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Important information

• Advertising Review:

  On April 14, 2022, Better Business Bureau contacted  Rain City Remodeling concerning the following advertising claims found on their website,  http://raincityremodeling.com/: 

  
  

  - BBB Accredited Business seal. Rain City Remodeling is not currently BBB accredited.
  

  
  - Master Builders Association Member seal. BBB could not locate Rain City Remodeling in MBA's website directory. Additionally, the seal's hyperlink leads to an incorrect website. 
  
  - NAHB Seal. BBB could not locate Rain City Remodeling in NAHB's website directory. 
  
  

  - "Certifications: OSHA 10 Safety, CPR certified, SCHLUTTER tile – certified installer of bathroom waterproofing systems, Lead Paint Certified – can work on any house prior to 1978." BBB could not locate substantiation to these claims.  

  
  

  Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided. 

  
  

  Advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be. Advertisers should not include claims in testimonials that they themselves cannot make and support. 

  
  

  Despite written requests, as of May 16, 2022, Rain City Remodeling has not responded to BBB’s request for revisions and clarification in its advertising. 

  
  

  For additional information on the Code of Advertising, please visit  https://www.bbb.org/code-of-advertising.