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Business Profile

Amusement Devices

Monster Gaming

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Amusement Devices.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kristi A

    Date: 11/20/2024

    In September I realized that Monster Gaming (Monster Energy) was again doing a Promotion with COD for double XP codes and visual items you could redeem in Call of Duty Black Ops 6. Since Monster took over this contract, I have never had a good experience. Mt Dew did a much better job of following through.On or around 9/14 I submitted a proper ********** was denied. You don't know why, you just have to enter it in again and wish on a unicorn's **** that they take it.On 9/16 they took it, so I bought a few more and submitted receipts on:9/19 9/23 9/26 10/18 10/26 (rejected)11/4 These were 1-3 cans here and there until the 10/18 one where I purchased 2 12 packs. I don't even drink this swill to begin with, only for codes.They continued to have my receipt PENDING on 10/18. I contacted them on the website a few times, I was respectful and professional. I simply wanted to know if there was an issue with the receipt to let me know.When they ignored me, I contacted them on *******. The person on ******* was very nice, they had someone from the receipts department contact me who was not very professional and had a CLUE as to what the issue was but also wasn't too worried about my issue lol. I contacted them ONE last time on the website and asked to speak to a higher-up. I received an email on 11/4 that all my cans were accepted, so I went to the website to redeem them so I could move on with my life and I was BANNED and BLOCKED from their website because "you were hacking or doing something malicious."I think they got ****** I ask to speak to a higher-up. The person on ******* said everyone was blocked and something happened, but I asked around and on Reddit, and no one else was banned and blocked.On 11/15 I was an idiot and bought more codes and now they have been denying me since then, so s**** it, here's your review, I will NEVER purchase anything from Monster ever again.

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