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Business Profile

Computer Software Developers

ArenaNet LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromChris B

    Date: 12/01/2022

    1 star
    ArenaNet claims to ****** an air of tolerance and diversity, however their signature game, Guild Wars 2, is filled with toxic hate speech, anti-LGBTQ+ sentiment, and I even had to pressure them to remove someone advertising their membership in the KKK.ArenaNet claims to not allow bots in Guild Wars 2, but botting is so prevalent one of their top partners staged a questionable stunt to get staff to pay attention.Reports of hate speech are ignored. Bugs persist in their games (Detonator **** being the most famous) for years without any fixes. Player disconnects are blamed on player systems, despite being pervasive.In all cases, customers are treated with disdain.Personally, I feel this company should be investigated for criminal fraud. They go beyond just lying to the public; they contribute to the air of hatred that has seen a spike in violence on America's streets. After trying to recoup any monies spent with ArenaNet, I finally just deleted my Guild Wars 2 account and walked away from over $1,200 in investment just to get away from this horrid company.They have a bad reputation locally and in the gaming community. Sadly, gamers don't seem to care who they throw their money at, so ArenaNet continues to be in business.I wouldn't do business with ArenaNet if my life depended on it.

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