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Average of 660 Customer Reviews
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Review fromJack S
Date: 05/08/2025
1 starJack S
Date: 05/08/2025
The Support Team Was Awful,took Over 25 Minutes to Cancel My Account.This Guy **** Asking Questions,Why do You Want to ************** & On.Just Cancel My Account.Had to Get Supervisor to Call ****** Long does it Take To Cancel.He Says Couple Minutes.0 Stars.Dont Waste Your Time.
doxo Inc
Date: 05/19/2025
Hello ****,
We apologize that your experience with doxo did not meet your expectations and understand how frustrating this must have been. We appreciate you bringing this to our attention and will be addressing the matter with our team to ensure we improve moving forward.
We can confirm that your doxo account was closed following your request on May 8, 2025. If you need any further assistance, please don't hesitate to contact our User Support team here: *******************************************************
Sincerely,
doxo User SupportReview fromSam W
Date: 05/08/2025
1 starSam W
Date: 05/08/2025
Doxo NEVER works for any of my billing needs. The town I moved to insists on using it. Even though two of my bills that I have paid through DOXO never got paid. My bank shows where DOXO pay took it, but when I call DOXO they have no idea what I'm talking about. This company is a joke when I called to resolve the issue the *** sounded high out their mind and like they couldn't care less. 10/10 don't recommenddoxo Inc
Date: 05/19/2025
Hi ***,
Thank you for taking the time to share your concerns. We appreciate the opportunity to help and resolve any outstanding issues.
Based on the details you provided, we were able to confirm you contacted our User Support team twice on January 28, 2025. During those conversations, you mentioned a payment of $109.75 that you believed was made through doxo, but you did not specify the ****** the payment was intended for. At the conclusion of those interactions, it was agreed that you would follow up with your bank to verify the payment. Since then, we have not received any further information from you.
For your reference, we can confirm two successful payments made through doxo: one on February 10, 2025, and another on May 12, 2025. Both payments were directed to Mountaineer Gas.
If youd like to continue the conversation or to learn how our all-in-one payment system can help pay your bills from a single, secure account (for free with a linked bank account), manage your due dates and track payments, our User Support team is here to help: *******************************************************
Sincerely,
doxo User SupportReview fromJoyce D
Date: 05/07/2025
5 starsJoyce D
Date: 05/07/2025
Very easy to make payment. In fact I just called funeral home and made my final payment on my prepaid funeral.doxo Inc
Date: 05/19/2025
Hi *****,
We are so glad you found our service easy to use. Remember we are here to help pay all your bills and can even help track the bills you pay outside of doxo.
If you have any questions on our over ******* billers, how to manage your due dates with reminders, or how to track bill payments our User Support team is here to help. Contact us here: *******************************************************
All the best,
doxo User SupportReview fromDavid H
Date: 05/06/2025
1 starDavid H
Date: 05/06/2025
DOXO is a total scam with a supposedly legitimate business front. They intercepted a payment I was going to make to my insurance company and made it look like the payment portal for the insurance company. They tacked on an approximate $15 fee for nothing as my payment was directly through my credit card. Then the credit card charged an additional $15.00 fee for processing the payment which came from an international bank. This is a total ripoff and scam...don't be fooled!!!doxo Inc
Date: 05/19/2025
Hello *****,
Thank you for reaching out and allowing us the opportunity to clarify.
doxo is a secure all-in-one bill payment service that lets you pay over ******* billers across many different categories with one single, secure account login. To ensure transparency, its clearly stated throughout the payment and account set up process that doxo not an affiliate of ********************** These disclaimers are intended to help users understand that while payments can be made to ********************* through doxo, we are not directly connected or endorsed by them.
doxo also guides users through several clear steps to review the payment timing and associated fees. Users must acknowledge and accept these terms before completing the payment.
To confirm your recent transaction: your payment was made using doxo on April 10, 2025 in the amount of $404.49. This payment was delivered electronically to ********************* on April 15, 2025. Bill payments are processed and delivered by ********************, Member FDIC.
It appears that your credit card provider may have incorrectly treated this transaction as a cash advance if they charged you an additional fee. We recommend contacting them directly to request a refund for the specific fee.
If youd like to continue the conversation or need additional assistance, our User Support team is here to help: *******************************************************
Sincerely,
doxo User SupportReview fromErleen A
Date: 05/04/2025
5 starsErleen A
Date: 05/04/2025
Convenient way to pay. I use it alot. It saves me time. I don't have to take off from work to pay my billsdoxo Inc
Date: 05/07/2025
Hi ******,
Thank you for sharing your experience. We are so glad that you use doxo, and that you find its easy and saves you time!
We look forward to continuing to help you pay bills and protect your financial health with our premium features using doxoPLUS. If you have any questions or need assistance, our User Support it is here to help: *******************************************************
Take care,
doxo User SupportReview fromrichard f
Date: 05/01/2025
4 starsrichard f
Date: 05/01/2025
****-says that it 's good. But i only use it for one acct.doxo Inc
Date: 05/19/2025
Hi ****,
Thanks for the positive review.
Just a quick reminder - you can pay all your bills in one place, manage due dates and track payments. doxo also provides a FREE way to pay any bill: simply link your bank account to your ********************** Wallet to activate FREE payments. You can connect to your wallet here: *********************************************** here.
Take care,
doxo User SupportReview fromMiguel B
Date: 04/18/2025
5 starsMiguel B
Date: 04/18/2025
Easy way to pay bills, I recommended God Bless youdoxo Inc
Date: 04/25/2025
Thanks for the review! All of us at doxo are happy we can provide an easy way for you to pay bills and look forward to helping you more in the future.
Thanks again,
doxo User SupportReview fromScott Y
Date: 04/16/2025
4 starsScott Y
Date: 04/16/2025
Very easy and quick to use. Excellent program. Makes paying the bill very easydoxo Inc
Date: 04/29/2025
Hi *****,
We are so happy to hear that doxo has made it easier to pay your bills!
Remember with doxo you can manage all your bills in one place, manage due dates and track payments. You can log into doxoBILLS to manage your list of bills: ***************************************************;
Warm regards,
doxo User SupportReview fromTimothy S
Date: 04/09/2025
5 starsTimothy S
Date: 04/09/2025
Very easy to use , very convenient for recurring payments as utility bills or municipal payments .doxo Inc
Date: 04/16/2025
Hi *******, thank you so much for the great review! We are glad we can help with your recurring payments.
Dont forget doxo can also help with any type of household bill, not just recurring. You can search more than ******* billers in 45+ categories in the doxo Directory: ***********************************************
Sincerely,
doxo User SupportReview fromJames W
Date: 04/09/2025
2 starsJames W
Date: 04/09/2025
Its a great way to pay the bills, BUT you ask for too much moneydoxo Inc
Date: 04/16/2025
Thanks so much for your feedback. We are glad you feel doxo is a great way to pay bills!
doxo also provides a FREE way to pay any bill: simply link your bank account to your ********************** Wallet to activate FREE payments to any of your billers. You can connect to your wallet here: *********************************************** here.
We hope you continue to enjoy using doxo. Please let us know if we can help in any way!
Thank you,
doxo User Support
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