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Business Profile

Storage Units

Auburn Way Self Storage

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromAlly D

    Date: 08/19/2025

    1 star
    HORRIBLE management. Worst storage Ive ever visited. The manager is on a bad power trip. Watches every move you make while youre there, times each visit, counts how many items youre bringing in to store and counts what you bring out. Enforces crazy rules that are not in any leasing agreement. Not allowed to eat, drink or smoke within the gate, fine I can understand that. Not allowed to use the outlets that are outside each unit, not even to charge your phone. Not allowed to spend more than 2 hours each visit. Ive never made a mess, brought extra people with me, made loud noise, been disrespectful in any way. But I feel like I just keep getting picked on for no reason and its making me feel really uneasy. If Im paying my bill on time each month what does it matter how many times I come or how long I spend looking through it organizing my things? I work & go to school full time, Im not a ***. You guys need to seriously consider new management and quick!!
  • Review fromMorningstar F

    Date: 05/06/2024

    1 star
    The worst management I have ever dealt with. Constant discrimination and trying to enforce rules that were not in my lease agreement and not to mention The manager charged my debit card without my permission. Do no ever do business with this company. Not worth it at all headache.

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