Business ProfileforTriple 7 Movers Of Washington

I contracted with 777 movers for transportation from ****** ** to *********** *****. Received a call from the driver calling me from wayco ***** advising me that thier truck was too large to enter my complex keep in mind the driver was no where near my complex and was advising me it couldnt fit even though he was not even ***********. I provided a ****** earth photo Arial view of my complex showing ciearly a large truck would easily fit. I was told I had to pay an additional $550 after I complained to ***** of 777 movers i immediately received a call from the broker stating they made a mistake my add charge was $350 the $550 quote was for another customer who was being billed $550. My complaint is they didnt even try to enter my complex they just charged $350 which is misrepresentation and fraud. The customer service is awful. You are clearly being lied to and no one is taking ownership of this problem which is not acceptable. Having the disadvantage of having to pay thier inflated additional charge because they have my deceased mothers belongings. You pretty much have no options but to succumb to thier fraudulent ways. The representative was ************************* who told me to meet the truck and driver at a wal mart parking lot and unload my contents myself. Or they would meet me at a storage facility where I have to pay for the storage unit and unload my belongings off the truck. Its sad for the movers because I now have to use their tips to pay the inflated additional charge $350.