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Business Profile

Computer System Designers

Puget Systems
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Pablo S

    Date: 11/01/2024

    Total waste of time DO OT BUY FROM THESE GUYS...........................................................

  • David N

    Date: 02/01/2024

    This was my third system from Puget, but my third time is definitely NOT a charm. They sent me a motherboard that must be removed to replace the **** battery. It's an ASUS ProArt Z790-Creator WiFi, but I wonder what idiot/moron/imbecile/lamebrain came up with this design. I found this online post about the ProArt Z790 from a person who builds his own water cooled computers: "Stay clear of motherboards where it takes two hours to replace a **** battery. I had to do this today. The **** of the Proart requires mobo removal and removal of the ** board shield in order to unplug the **** battery, and then no shop has such a battery. I ended up cutting off the wires and soldering them onto a new 3V battery designed with solder lugs. See attached (photo) what the rubbish looks like." Guess I should have done my homework before ordering, but trusted Puget to include decent components in their builds. Their own tech support person described the battery replacement as "sad". Their reply to my complaint was "If the **** battery does need to be replaced within the lifetime of the system, we can swap it out for you in our repair shop." Which means: (1) the hassle of packing it up and getting it to *** or ***** (2) the inconvenience of having no computer for probably 2 weeks (3) the shipping expense of $242 round trip. When the battery died in my old system, I spent a few bucks at ********* for a new battery and had it replaced in 5 minutes. What a joke!

  • Dale G

    Date: 01/04/2023

    I have been purchasing from Puget Systems for over 8 years... and there is simply NO other company or service that even comes close to the quality and caliber of team members as Puget Systems! They are extremely proficient and helpful at every turn. They have literally saved my **** several times when I have run into issues! They are patient, knowledgable and always eager to assist, whether its helping with an issue with a current system, or helping you to spec out a new system! Impressive. Very impressive. :) Thank you!

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