Business ProfileforDwayne Lane's Arlington Chevrolet

I took my ***** Silverado into Dwayne lanes because I heard great things about them. The issue I was having with my rig was, I lost all brake lights.I took my rig into ********************* so they can fix my brake lights, thinking it was going to be done in a week, a little over two months later, and a unhappy customer I get my truck back.During the two months of them having my vehicle, we had communication on what it could, and couldnt be that was causing my brake lights not to work. ***** from services contacted me and said we would like to remove your aftermarket alarm and automatic start system because we think that is it. He told me he did not like how it was wired from the place that did it so I gave him permission to take the system out, thinking that was the issue. At least he had me convinced it was.After them taking the system out, I still never got my truck back. I think it was a little over a month after they took my aftermarket equipment out that I finally got my truck back so Im pretty convinced that my aftermarket equipment was not the issue. I had that aftermarket system in my rig for four years before this issue Occurred with my truck and never once did I have an issue with it .After a long two months, I finally got my rig back. I go in to pay them and what they told me made sense, but was not a happy customer.*****, the service rep told me there was a short on my wiring harness and that it had nothing to do with my aftermarket alarm and automatic start system. And at that time I knew they took the system out and that I was going to pay to get it reinstalled. I also noticed they cut my wires to my aftermarket mirrors and then tucked them away. I brought this to Jasons attention when I picked up the vehicle and he offered to take some money off to make it right but I dont think it will ever be right what they did to my vehicle and how I got it back .Something different Going back to the aftermarket alarm system and automatic start . After contacting the company that installed my aftermarket alarm and automatic start system, they said it would be around $495 to get it reinstalled. At that moment I knew I was not responsible for that and that ********************* was. They told me that , the issue with my brake lights had nothing to do with my aftermarket stuff, and that it was a short on a wiring harness. But what they put on the receipt was something totally different, and I think it was to cover themselves.. they had my truck for a little over two months with not a lot to show and I think on the very end it cost me $3700. After Dwayne lanes returning my I contacted ***** regarding Dwayne lanes, paying to get my aftermarket equipment reinstalled and they declined. I then contacted the service manager at ***** lanes and he declined at that point. I just had enough and didnt know what else to do, all I knew is, I was not responsible to pay to get my equipment reinstalled. At this time I was thinking about taking them to court and letting a judge decide, but I thought Id give them one more opportunity to make things right, I left a review on ******* I noticed that the owner would reply on the reviews that people left so I thought for sure this would be settled appropriately. But it never came and I go on there every now and then just to check. . And I still have not taken them to court mainly because I dont have the time or the money to do so..The conclusion of all this is, I think *********************** is responsible for the bill of getting my aftermarket equipment reinstalled.