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Find a Location

Rich Hartmans Five Star Dealerships has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRich Hartmans Five Star Dealerships

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rich Hartmans Five Star Dealerships has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      701 W Wishkah St, Aberdeen, WA 98520
      BBB File Opened:
      9/1/1998
      Years in Business:
      25
      Business Started:
      9/1/1998
      Business Started Locally:
      9/1/1998
      Business Incorporated:
      9/1/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Five Star Collision Repair Center
      • Five Star Ford-Lincoln-Mercury Inc
      • Five Star Motors Inc
      • Harbor Chrysler Jeep Dodge Inc
      Business Management
      • Mr. Mike O'Dell, General Manager
      Contact Information

      Principal

      • Mr. Mike O'Dell, General Manager

      Customer Contact

      • Mr. Mike O'Dell, General Manager
      Additional Contact Information

      Fax Numbers

      • (360) 537-0439
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my truck to their service department for repair. They told me my transfer case needed replaced. They charged me $3000 for the repair and it did not repair the problem. They said bring it back in and they would search for another problem without remedying this first problem. I took the truck to another shop and had them inspect my old transfer case and there was nothing wrong with it. My truck is now being repaired else where. Five Star basically charged me $3000 for a used part that wasn't the problem. The shop where the truck is at now has stated they ripped me off as they could have done a full rebuild for $1000. Shops that do this type of things to people should not be in business. Once the shop that my truck is at now is further along with repairs I will get them to write up something that states there was nothing wrong with my original parts
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Fletcher E

      1 star

      01/05/2024

      In the smaller town of ********, ** there aren't a lot of options. Had an insurance repair for a couple raccoons I encountered on the road. At first they did okay. Problem came to the billing. The insurance sent then a check in my name so I went in and took care of signing over. Then asked "what else do I owe?" A couple of workers looked around. The one guy asked **** (the boss in the office) they said "no you're all paid" well few months later I get a notice.of collections. They've been rude and hung up on me since. Granted I'm on collections for funds I was told were paid and they can't talk to.me. but theirs ways to still he professional.

      Local BBB

      BBB Great West + Pacific

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