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Find a Location

Straight Ahead Beauty Express has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Straight Ahead Beauty Express

      155 Dorset St South Burlington, VT 05403-6346

    • Straight Ahead Beauty Express

      75 Middlesex Tpke The Burlington Mall Burlington, MA 01803-5389

    • Straight Ahead Beauty Express

      1500 S Willow St Manchester, NH 03103

    Business ProfileforStraight Ahead Beauty Express

    Hair Curlers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    31 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Straight Ahead Beauty Express has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Straight Ahead Beauty Express

        155 Dorset St South Burlington, VT 05403-6346

      • Straight Ahead Beauty Express

        75 Middlesex Tpke The Burlington Mall Burlington, MA 01803-5389

      • Straight Ahead Beauty Express

        1500 S Willow St Manchester, NH 03103

      Location of This Business
      155 Dorset St, South Burlington, VT 05403-6346
      BBB File Opened:
      9/23/2019
      Number of Employees:
      1
      Contact Information

      Customer Contact

      • Ms. Shahar Tal, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I was at the ************ with my daughter and was stopped by a man wanting to straighten my hair. I told him I did not have time but he was insistent so I told him it had to be quick. He straightened my hair and tried selling my the straightener, I told him it was way to expensive so he said he was giving my an employee discount. I again said it was too much but he was very pushy so I finally agreed. He then did the same thing with hair extensions. I was very uncomfortable and he would not take no for an answer so I bought those as well and ended up spending $584. Never once was I told these things were non refundable and their was no sign on the kiosk stating this. He quickly had me sign the receipt and stuck it in the bag. Once I got home I read that the receipt and saw the no refunds policy and was upset this was not told to me, I then went to use the straightener the next day and realized it was absolutely not the same product used at the kiosk. A week later I tried to use the extensions and same thing, they were of very poor quality and slid out of my hair and would not stay curled. I have reached out to the number on the receipt with no response. After reading other complaints about this company it is clear that it is a scam and many many people have had the same experience. Let me be clear that NOBODY INFORMED ME OF A NO REFUND POLICY and the receipt was taken away from me before I could look it over. I was not sold the product that was modeled and the extensions are also not as advertised and I need a refund.
      Read More

      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Caroline B

      1 star

      12/29/2023

      I wanted to let you know of a very unpleasant experience I had at the **************** mall at the end of October. As I was doing my shopping exiting ***************, I was cornered by two I individual from ****** who pressured me to have them try their curler/hair straightener on my hair. This was at least the eight time in the past two years that they tried this and unfortunately I agreed due to their pressure. I am not a naive woman but these people are so persistent that I dont know how I let them convince me to do this. They are very deceptive and will use any tactics to sell you their fake overpriced products that are different than the ones they use to do their demos. When they do the demo, your hair will look amazing but once you get home, after spending hundreds of dollars, youll realize that they got away with scamming you by selling you a cheap different product/ hair brush curler/straightener than the one they were using, and if you go back to confront them, theyll say that they offer no return. And if you ask them to switch it with the one they use when they do their demo, they say No.I am upset that you allow such individuals to prey on innocent people. Especially young victims who work hard to make a living. **************** Mall should not allow these practices in their mall.

      Local BBB

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