Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating Contractors

Master Plumbing & Heating, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 9 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromThomas V

    Date: 06/21/2025

    5 stars
    It was 91 and oppressively humid when we ran out of water last week. Boy, did I need a shower after a day of heavy yardwork in the heat! A quick call and MASTER PLUMBING were there within a day to change a seized Gravity Pressure Valve.Their guy worked in a very tight crawlspace and fixed the problem in less than an hour.Highly professional, friendly and, most importantly, they respond. Thank you MASTER PLUMBING!
  • Review fromCheryl Joy L

    Date: 04/21/2025

    5 stars
    Master Plumbing & Heating, Inc. is very good. The 2 guys who came to do the work were efficient and thorough. They fit me in quickly when another plumber pulled out of the job.
  • Review fromjohn p

    Date: 12/02/2024

    5 stars
    Master Plumbing & Heating did an excellent job for us. Servicemen were courteous and took the time to answer our questions. Left the house in the same condition as when they arrived. Will definitely use them again and I would recommend them to others.
  • Review fromjohn g

    Date: 04/22/2024

    5 stars
    prompt and professional service from the new owners. Issue resolved same day!
  • Review fromMatthew s

    Date: 04/16/2024

    5 stars
    **** good service! On time and finished in a timely fashion.
  • Review fromLaura V

    Date: 12/11/2023

    5 stars
    A great company. They resolved all of my plumbing related issues. Extremely professional and all the work was completed in a timely fashion. I highly recommend them
  • Review fromAdam K

    Date: 12/07/2023

    5 stars
    Highly recommend. They are responsive, extremely knowledgeable, and friendly. My experience could not have been better.
  • Review fromDiane R

    Date: 11/13/2023

    5 stars
    My primary residence is in **. I have owned a vacation home in Ludlow ** for 25 years. I have relied on Masters to service my HVAC needs for this entire time. They are prompt, professional, polite and reasonably priced. I would never use anyone else. If anyone needs more information they can private message me. I only wish they had an office in ***** ** also!!
  • Review fromthomas u

    Date: 11/22/2022

    5 stars
    Absolutely the best. Called, they answered and came the following day. I could not ask for better service, personal touch, clean, wore booties. Dont hesitate when needing a professional plumber. Call Master Plumbing.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.