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Find a Location

Carriage House Wineworks, Corporation has 1 locations, listed below.

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    Business ProfileforCarriage House Wineworks, Corporation

    Wineries

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    40817 Browns Ln, Waterford, VA 20197-1207
    BBB File Opened:
    8/18/2022
    Years in Business:
    6
    Business Started:
    4/26/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Carriage House Wineworks, LLC
    Business Management
    • Mr. Michael Fritze, President
    Contact Information

    Principal

    • Mr. Michael Fritze, President

    Customer Contact

    • Mr. Michael Fritze, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    A short man named David(?) charged me $10.60, which was twice as much as I originally agreed to pay at the Carriage House Wineworks (CHW) tent at the The ************ **** * **** Festival on 7/16/22. The payment was made without my authorization, and I received no products or services from the company. When I arrived at the CHW tent, I clearly stated at the outset that I would pay no more than $5.00 for a glass of wine. David then gave me two micro-tastes [less than a milliliter each] of wine, and asked me which one I wanted a glass of. I chose the red wine, David poured it into a glass, I gave him my credit card, and before I was about to authorize a charge, I noticed the amount was $10.60 (per attached "****® ****** **** Card-**** Transaction Details") in small print on his card reader. I was shocked, and called David's attention to the fact that this was twice what I originally agreed to pay. He then said that red wines were $10 per glass. I replied that no one told me that and I did not agree to such a charge. David then proceeded to pour the wine out onto the ground, so I naturally assumed I would not be charged. Yet, when I got home and logged on to my credit card’s website, I saw that there was a $10.60 charge on my credit card. I then immediately looked up Carriage House Wineworks' contact info. (at ************************************/), called ************ and spoke to Mr. Mike F*****, who said he would look into my complaint. However, based on David's insidious attempt to charge my credit card without my authorization, I have no confidence that Mr. F***** will attempt to rectify David's illegal offense. I also wonder: How many other unwitting customers were taken advantage of--like I was? I also wonder if he will attempt to make other charges on my credit card without my permission.

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