Business ProfileforAmerica's Swimming Pool of Coastal Virginia

At the beginning of April we signed a contract with ASP to replace a liner, and reform the bottom. We were told that the pool would be finished by the end of April. First issue, they did not almost finish till the middle of May, because they didn't have enough employees to keep up with what they scheduled. At the very end of the process, we had a leak in a return pipe and this made the liner float in two areas 9not their fault). I was told that I needed to fix the leak and drain the water. I was told by **** ***** ******, that he would bring out drain tubes to put behind the liner so it wouldn't wrinkle. They didn't bring the drain tubes out and once the water was drained we are left with wrinkles in the shallow end. I sent pics of wrinkles to the foreman and was told to get the water clean and that they would be out to fix the wrinkles. I also noticed that they missed a return jet and 2 of the strips around my steps. He said he would be out to fixes those and only did the return, the two strips are still sitting by my pool. I then noticed that there are two areas where the pool liner has become untucked. He also said he would fix those areas. Now we have wrinkles, 6 areas untucked and 2 strips missing around my steps. The owner has now told his foreman not to take my calls anymore.