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Business Profile

Loan Servicing

LoanCare, LLC

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 274-6600Write a Review

About

Overview

Headquarters

LoanCare, LLC

3637 Sentara Way

Virginia Beach, VA 23452-4262

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Find a Location

LoanCare, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Headquarters Location

      LoanCare, LLC

      3637 Sentara Way Virginia Beach, VA 23452-4262

      BBB accredited business seal

    • LoanCare, LLC

      601 Riverside Ave. Bldg 5 3rd Floor Jacksonville, FL 32204

      BBB accredited business seal

    • LoanCare

      4330 W Chandler Blvd Chandler, AZ 85226-4965

    BBB Accreditation & Rating

    LoanCare, LLC is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

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    About This Business

    BBB Accredited Since: 2/12/2020

    Years in Business: 42

    Business Details

    Local BBB:
    BBB of Greater Hampton Roads
    BBB File Opened:
    2/7/2003
    Business Started:
    10/17/1983
    Business Incorporated:
    12/2/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    Servicing Solutions
    LoanCare Account Servicing
    Black Knight Servicing Solutions
    Lakeview Loan Servicing
    Wei Mortgage LLC DBA Archome loans LLC
    Envoy Mortgage
    Business Management:
    Ms. Isheka Gabay, Vice President of Customer Care
    Ms. Nellie Freeman, Complaint Oversight Coordinator
    Ms. Jill Amoroso, Customer Relations Supervisor

    Additional Contact Information

    Customer Contacts
    Ms. Isheka Gabay, Vice President of Customer Care
    Mr. Dave Worrall, President
    Ms. Nellie Freeman, Complaint Oversight Coordinator
    Ms. Jill Amoroso, Customer Relations Supervisor
    Fax numbers
    Primary Fax: (757) 466-2822
    Additional Phone Numbers
    Other Phone: (855) 876-9205
    Other Phone: (757) 893-1355
    Other Phone: (855) 294-8564
    Additional Websites
    myloancare.com/
    afrmortgage.myloancare.co...
    lakeview.com/
    myloancare.com
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of S4799161 for this business, issued by State Corporation Commission - Virginia

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    804-3719967

    BBB records show a license number of MC-5788 for this business, issued by National Mortgage Licensing System - NMLS

    National Mortgage Licensing System - NMLS

    855-6657123Website

    Additional Information

    Business Categories
    Loan Servicing, Mortgage Lenders

    Latest Reviews

    • Donnie G

      "Our experience with LoanCare has been absolutely awful. We were going through a serious medical crisis and contacted them because we needed temporary help with our mortgage payments." ... Read full review

    • Nicole H

      "Spoke to a man today who started giving me a hard time about my monthly payment being late. Its paid within 30 days of the due date, he was demanding to know why and I told him that I was not going to discuss that, its a violation of my REMOVEDrights to answer that question, he said he was going to mark that Im just refusing to pay and because very aggressive." ... Read full review

    • Adele C

      "I pay my mortgage on time every month and the last 3 months, LoanCare has been reporting late payments to the credit bureaus. This is very frustrating and now I have to submit a dispute to get this corrected, which may take time." ... Read full review

    View all Reviews

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