Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Credit Union

Chartway Federal Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 678-8765Write a Review

About

Overview

Chartway Federal Credit Union

5700 Cleveland St

Virginia Beach, VA 23462-1752

Get DirectionsView Service Area
See Hours
Operating Hours
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 7:00 PM
8:00 AM - 3:00 AM

Find a Location

Chartway Federal Credit Union has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Chartway Federal Credit Union is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    BBB Accredited Since: 1/2/2024

    Years in Business: 66

    Products and Services

    Boat Loans, Business Checking, Business Credit Cards, Business Loans, Car Loans, Certificates, Checking Accounts, Commercial Real Estate Loans, Credit Builder Loans, Credit Cards, Home Equity Loans, Insurance, Investment Services, IRAs, Merchant Services, Money Market Accounts, Mortgages, Payment Solutions, Personal Loans, RV Loans, Savings Accounts, Student Accounts, Treasury Management

    Business Details

    Local BBB:
    BBB of Greater Hampton Roads
    BBB File Opened:
    2/1/1984
    Business Started:
    10/9/1959
    Business Started Locally:
    5/1/1973
    Type of Entity:
    Corporation
    Business Management:
    Mrs. Stephanie Harney, SVP Of Member Experience
    Mr. Brian Schools, President & CEO

    Additional Contact Information

    Principal Contacts
    Mrs. Stephanie Harney, SVP Of Member Experience
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 13242 for this business, issued by National Credit Union Administration

    National Credit Union Administration

    1775 Duke St.

    Alexandria VA 22314

    703-5186300Website

    BBB records show a license number of 11445892 for this business, issued by State Corporation Commission - Virginia

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    804-3719967

    Additional Information

    Other Resources
    Bureau of Financial Institutions Virginia
    1300 E. Main St., Ste 800
    Richmond VA 23218
    Phone Number: (800) 552-7945
    http://www.scc.virginia.gov/bfi/index.aspx
    National Credit Union Administration
    1775 Duke St.
    Alexandria VA 22314
    Phone Number: (703) 518-6300
    http://www.ncua.gov
    North Carolina Credit Union Division
    4314 Mail Service Center
    Raleigh NC 27699
    Phone Number: (919) 571-4888
    www2.nccommerce.com
    Business Categories
    Credit Union, Financial Services, Loans, Bank, Small Business Loans, Mortgage Banker, Banking Services, Real Estate Loans, Business Loans, Commercial Loans, Construction Loans

    Latest Reviews

    • John P.

      "I have been treated like family by these guys. When I ran into hard times REMOVEDhelped me stay out of overdraft hREMOVEDShe deserves a promotion." ... Read full review

    • Georgia C

      "When I make a payment towards the balance due above the regular payment, they split the payment and apply half towards the interest. They are cheating." ... Read full review

    • James J

      "Bin with Chartway for over 10 yrs. Went through a chap 7 was cleared in 2019." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.