Reviews

This profile includes reviews for Koons Toyota Tysons's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Koons Toyota Tysons has 2 locations, listed below.

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  Koons Toyota Tysons

  8610 Leesburg Pike Vienna, VA 22182-2225

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  Koons Toyota Tysons

  8201 Leesburg Pike Vienna, VA 22182-2672

Review Details

• Review fromClarence M

  Date: 03/18/2025

  1 star
  They have a fleet vehicle listed for sale on their website for a low price when they know it is not really for sale. I spoke to several sales people who told me that it is not for sale yet it continues to be listed on their website. *****************************************************************************************************************************************.

• Review fromnicholas s

  Date: 07/24/2023

  1 star
  They prey on not giving all the information. Not only did they add 1000 dollars to my total cost for the addition of a "coating" without my knowledge so now I am stuck paying for that. But they failed to inspect my car before sale and the roof leaks on rainy days. When I contacted about the problem, they said it will cost 400 dollars just for them to bring in "their guy" and that it was a common known issue, that he was familiar with, with his 20+ years of experience. Yet they didn't seem to check for it when the vehicle was sold. The issue occurred shortly after purchase, and in attempts to resolve it I am just ignored.

• Review fromAnsarullah H

  Date: 06/12/2023

  1 star
  Amongst the list of complaints I have about them, the most egregious would be this:
  They TRIED to charge me 4.30% VIRGINIA SALES TAX instead of the 4.15% VIRGINIA VEHICLE SALES TAX. I notified the salesman MASOOD about this, and he never changed it on the vehicle bill of sale. This is not legal. If you are planning to buy a car from them, know that the VEHICLE SALES TAX is 4.15% and that to compute it, you have to do this:
  1.) Find the vehicle sale price, usually at the top of the bill of sale
  2. ADD the vehicle sale price to the dealer processing fee, which is $899
  3.) MULTIPLY the vehicle sale price, and the dealer processing fee, by 0.0415
  
  TO SAVE YOURSELF SOME TIME, ABSOLUTELY, POSITIVELY, DO NOT DO TAXES, TITLING AND REGISTRATION WITH THEM.
  
  They add a lot of small fees inside the taxes, titling and registration that is higher than what Virginia charges and is stated by the DMV.
  
  Moral of the story: IF you are the type of person who refuses to get overcharged even a dollar for the vehicle, you will have to fight an uphill battle and calculate every single penny on final bill of sale BEFORE SIGNING. It's not about the money so much as it is the principle. So what if it's only $50 or $100 difference, it's not right for them to charge more than they are supposed to.

• Review fromJames N

  Date: 01/17/2023

  1 star
  They are the epitome of sleazy, dishonest used car people. This dealer over charged my naive young daughter by about $15,000 for a used SUV (Kelly Blue Book and Carfax price comparison). She went to this dealership on her own, without any parental guidance and they totally took advantage of her. Instead of treating her with respect they did the opposite and disrespected her. They are nothing more than vultures and predators and should be avoided at all costs. ZERO STARS !!!