Business ProfileforSurefire Local

I was solicited by this company called Surefirelocal.com to managed our social media incuding ***************** etc and managing all of our SEO needs in one easy plan. They sold me a 90 day contract with the right to cancel at any time I felt they were not performing the service I thought they described and I had purchased. Well, they could not access our ************************* and created a new ********, losing our existing ******** page along with the 4800 likes on that page with and ****** account. These actions further muddy the internet searches for our customers and have made it hard to find us. I cancelled this service within 4 weeks of them unsuccessfully gaining access to our social media platforms as they had promised before I signed up with them. After filing a claim with our credit card company the manager for SUREFIRE LOCAL called me and rudely told me he now sees where we officially cancelled in writing on Feb 23 (our credit card company contacted him) and that he will now allow me to cancel with a pro-rated refund. As of yet, no refund from them and we still claim they owe us a refund of almost $2000.This is an unscrupulous company and even worse the management comes across as a bully.