Business ProfileforLeesburg Automotive, LLC

(2020 ***** ******** ******* bought on May 13, 2023) Updated May 31: Extremely low reputation AN ***** Dulles ** Mr. Owner, your response below (****** review) is NOT helpful. Your GM is unreachable. NO responses to replace the left headlight with water condensation (picture attached) since May 17 (i.e. sales manager, sales person, chat rep, emails) ** Your dealer deposited our 50%+ check very quickly. However, this defect headlight with water condensation has never been replaced! ** In addition, no basis maintenance before delivery ** The ******** needs work (3): 1. Engine coolant: Coolant service is due 2. Transmission fluid: Transmission fluid service needed. Transmission is due to be serviced. 3. Differential: vehicle is due to have a differential service performed. --------- ** Updated May 30: ** PLEASE CALL ME AND GIVE ME YOUR DIRECT NUMBER, IF YOU, THE DECISION MAKER, WOULD REALLY LIKE TO RESOLVE THE PROBLEM. ** Unable to reach the GM. No responses from earlier calls, text, chat, emails. This dealer has not fixed the defect headlight since May 17 (picture attached) --------- ** AutoNation (AN) ***** Dulles: WAITING for the defect headlight fixed/replaced ** Unreliable, irresponsible, untrusty, extremely poor customer services ** Do NOT advertise and sell your vehicles, when they are NOT ready for delivery and free of repair. ********** ***** Dulles deposited our 50%+ down payment check very quickly. However, all of its services and responses have been extremely slow (up to one week). We are extremely frustrated and never wish to come back to this dealer. We wish no buyers ever would have experienced as we did at this dealer. Extremely poor services. Never recommended this dealer. ** Friday, May 26: The dealer said our ******** under 36 month warranty, and our local ***** dealer would fix the headlight for us. ** Saturday, May 27: Our local ***** dealer said AutoNation had to fix the headlight. WAITING for the defect headlight replaced