Business ProfileforBest Western Staunton Inn

We brought in a coupon for 65 a night and was told by ****** they could use it for the full week. ******* then told us the next day they would do that rate the entire week but she needed a coupon every day for her general manager to accept it. We went to ********* and got the coupons printed and paid for them. Gave them to ******* who said she will get them added and will notate that they will only charge that rate. ******* then called us 30 minutes later saying they would not accept it and she should not have said we would that her general manager now does not want to. We decided to check out the next day since there were other hotels with the 65 rate. ****** said that we did not have to as there was a miscommunication and they were actually only charging the 65 and not to worry about it so we kept the booking. We checked out today and they "discounted it" to 89. After being told the next day by ****** it was 65. We had only budgeted that amount and now are scraping by for the trip. We were told we should have gotten it in writing as with word of mouth they do not have to stick by. We stayed 7/30 through 8/7, had they told us after ****** said they would be bringing it back up we would have left. The company lied about the rate then said we only said it so we don't have to match.