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Find a Location

SavATree/SavALawn has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SavATree/SavALawn

      5330 Port Royal Rd Ste A Springfield, VA 22151-2105

    • SavATree/SavALawn

      4008 Javins Dr Alexandria, VA 22310-2037

    • SavATree/SavALawn

      550 Bedford Rd Bedford Hills, NY 10507-1605

    Business ProfileforSavATree/SavALawn

    Tree Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    SavATree/SavALawn has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SavATree/SavALawn

        5330 Port Royal Rd Ste A Springfield, VA 22151-2105

      • SavATree/SavALawn

        4008 Javins Dr Alexandria, VA 22310-2037

      • SavATree/SavALawn

        550 Bedford Rd Bedford Hills, NY 10507-1605

      Location of This Business
      5330 Port Royal Rd Ste A, Springfield, VA 22151-2105
      BBB File Opened:
      6/1/2001
      Type of Entity:
      Corporation
      Alternate Business Name
      • Audubon SavATree
      Business Management
      • Mr. Steve Jones, President
      • Ms. Lisa Grimm, Office Manager
      Contact Information

      Principal

      • Mr. Steve Jones, President

      Customer Contact

      • Ms. Lisa Grimm, Office Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to hire a reputable arborist or tree service company

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      Business provided a quote for specific tree services in Oct 2019 (total $2016). Services were performed between late 2019 and mid 2020. Final payment in full was made by end of 2020.In Oct 2021 the business provided additional, unrequested, non-approved tree services (without even notifying me) and then sent me an invoice for $344.86.When I told them the services were not requested or approved, they referred to the a clause written on the invoice for the original services about the services being continuous. However, I never signed or agreed to that invoice. I have an email documenting that I simply scheduled the originally quoted services. I never stated that I agreed to the invoice. Anyway, an invoice is not a contract. And I didn't sign or agree by email to continuous services. They have sent my account to collections and it will soon be reported to my credit.This is a devious and unethical business practice. They are clearly trying to trick consumers into additional services they do not want. If that were not the case, they would at least contact the consumer to notify them of upcoming services.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JA

      1 star

      08/06/2021

      I hired SavATree in 2020 for a mosquito/tick treatment. We decided to treat our lawn after that, so I never asked them to come back. This past May 2021, and then again in August 2021, SavATree showed up to do mosquito/tick treatments I did not authorize. I have no contract with them, nor did I request either of these services. In both cases, SavATree sent me an email stating they were coming. I didn't bother responding to the May email because I couldn't imagine a company would just show up without authorization and do work. Lo' and behold, I found SavATree on my lawn, and although aggravated, I had them do the service and I paid for it. I spoke to the office while the lawn was being serviced and told them I am not interested in future services. In August I received another email, stating SavATree would be there the next day to apply treatments. This time I replied, stating I was not interested in their services. SavATree came anyway and did the service. I called and told them I am not paying for the treatment and the way they do business isn't right. You can't just show up, bill someone for a service you do, and then justify it by saying you sent an email notification.

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