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Find a Location

Moore's Auto & Towing, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Moore's Auto & Towing, Inc

      21112 Chesterfield Avenue South Chesterfield, VA 23803-1908

    • Moore's Auto & Towing, Inc

      PO Box 241 Colonial Hgts, VA 23834-0241

    Business ProfileforMoore's Auto & Towing, Inc

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Auto & Lt. Truck Repair Service Center

    Performance Services

    Restoration Services

    NAPA Auto Care Center

    Products & Services

    NAPA

    Business Details

    This is a multi-location business.

    Find a Location

    Moore's Auto & Towing, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Moore's Auto & Towing, Inc

        21112 Chesterfield Avenue South Chesterfield, VA 23803-1908

      • Moore's Auto & Towing, Inc

        PO Box 241 Colonial Hgts, VA 23834-0241

      Location of This Business
      21112 Chesterfield Avenue, South Chesterfield, VA 23803-1908
      BBB File Opened:
      3/23/2018
      Years in Business:
      8
      Business Started:
      6/10/2015
      Business Incorporated:
      4/6/2016
      Type of Entity:
      Corporation
      Business Management
      • Ms. Ashley Moore, Vice President
      • Mr. Edward "Eddie" Moore, President
      Contact Information

      Principal

      • Mr. Edward "Eddie" Moore, President

      Customer Contact

      • Mr. Edward "Eddie" Moore, President

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I contacted Moores auto in February 2022 to assist me in the final wiring and diagnostic of an LS Swap in my Blazer. They had to sort out the fuel system, wire the computer system, and running diagnostic. They quoted me 15 to 20 hours of work at $100/hr. He finally got my truck in the shop in March 2022. In early May, I asked him when he would complete the work and he promised by the end of the month. That time came and went. I even had made a $1,500 deposit in the hopes cash would motivate him, which he confided cash was preferred so he could hide it from his wife who manages the business. They finally started working on it around September. After starting, they would do a very minor amount of work, then the mechanics would be pulled off of my truck to work on another that came back post-completion because the wiring was improperly installed and started a fire. I was asked to buy more parts, because his employees either lost, stole, or didnt like items that I already had purchased, so I did to the tune of $1300. Getting a list of parts from them took over a month. At this point all work stopped and they just left all of the parts laying on the ground near the vehicle and did no more work. In January of 2023, after numerous requests for progress, I asked ***** how much longer my vehicle would take, and he said 6 months. I asked him to work up a final bill of sale which he charged me $80 for rusted bolts for headers when I supplied new stainless ones, charged me for an oil filter I purchased and installed on the vehicle prior to taking it to him, charged me for needless sensor changes when every sensor on it was new but according to *****, they were Chinese. He claimed the vehicle had ran, but it had no cooling system, and there wasnt any carbon in the collector. I took the vehicle to another mechanic who also confirmed there was no way the vehicle ran. They reworked his invoice, I had to pay him over $1000 additional to the $1500 I had already paid
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Central Virginia

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