Business ProfileforTidy Services

We began renting a porta john from Tidy in July, 2020. We had been renting a porta John from them up until May,2023. We had good service for the first 6 months and then we had nothing but problems from them from that time forward. We had set up automatic payments with them through my wife's bank account and we have been double billed on many occasions, the payments would be charged on different days of the month and the billing was a constant problem. Now i have received an invoice stating that we have 10 late charges for bills not paid on time. This is not only dishonest, but fraudulent. Tidy gave us terrible service throughout our time renting their Porta John. Our contract with them ended abruptly in May, 2023 when after not receiving a Porta John cleaning for 5 weeks in a row I had to call the Montgomery County Health Dept. to complain about the unsanitary condition of the Porta John. Rather than coming and cleaning the Porta John after their constantly changing lineup of managers had yet again assured me they would clean it, they came and abruptly took the Porta John away. Now they are attempting to charge us for fees that are not due. I would like them to explain to my attorney how we are responsible for these late fees when we had automatic payments set up. Also, they violated our contract by taking the Porta John away after we had paid prior for service. We do not owe them anything and we want this invoice cancelled or we will be prepared to file a civil court claim and we have all necessary documentation.