Business ProfileforPaul Davis Restoration of Central Virginia

I filed an Insurance Claim for a water leak in Feb. 2022. I hired someone to clean it up, remove the damage, demo and dispose of the kitchen cabinets. My kitchen was all ready for sheetrock, the dirty work had already been completed. **** Davis submitted an estimate, they got approved for what they asked for and we signed an agreement in June 2022. I paid them my deductible plus almost $ 6.000.00 ($2,100 out of my pocket). My **************** holds the rest of the money. As of December 22, **** Davis had only completed about 15% of the work, which the owner inspected and agreed was not acceptable quality of work, was not finished yet (his defense) and that they would have it redone before the cabinets came. In the meantime, they would not order my cabinets because there was not enough money for the countertops, so I needed to sign a contract to pay them the difference of $ ***** before they would do so. I have texts and emails to confirm and many photos/videos. That was a few days before the Christmas break and felt like I was being extorted for money. After trying to work this out, I cancelled our agreement. Then my Project Manager apologized by email to admit that he did make a mistake with the math: 'the spreadsheet wasn't adding it up correctly, so I got out my calculator and found the error', despite my pointing in out to him and the owner already. Now they are with-holding my deposit and attempting to bill for work that *** admitted wasn't completed and that I will now have to pay someone else to fix. I reached out to the owner ***************** several times but got no satisfaction. This is an Insurance Claim, so it time sensitive and I'm technically only responsible for paying $ 500 out of pocket. I'm living in dust, paint on the floor and still without a kitchen. Attached are pictures of the work they are charging me full price for, they are claiming the job is finished.