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Find a Location

Kabuki Restaurant has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kabuki Restaurant

      3503 Franklin Rd SW Roanoke, VA 24014-2201

    • Kabuki Restaurant

      120 Arbor Dr Christiansburg, VA 24073-6560

    Business ProfileforKabuki Restaurant

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This firm offers full menu food and beverage services.

    Business Details

    This is a multi-location business.

    Find a Location

    Kabuki Restaurant has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kabuki Restaurant

        3503 Franklin Rd SW Roanoke, VA 24014-2201

      • Kabuki Restaurant

        120 Arbor Dr Christiansburg, VA 24073-6560

      Location of This Business
      3503 Franklin Rd SW, Roanoke, VA 24014-2201
      BBB File Opened:
      4/19/2004
      Years in Business:
      41
      Business Started:
      9/30/1982
      Business Incorporated:
      9/30/1982
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Kabuki Corporation
      Business Management
      • Mr. Akio Koeda, President
      • Mr. Atsuhiko Nakajima, Generall Manager
      Contact Information

      Principal

      • Mr. Akio Koeda, President

      Customer Contact

      • Mr. Akio Koeda, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Naomi A

      1 star

      04/18/2023

      The only reason I give them one star is because the chef was amazing. The service from the time we walked in the door was awful. I called and made reservations earlier in the day. I let them know it was my sons birthday. They asked if I wanted his name on the marquee and I said yes please. When we arrived it was not on there. We did arrive 15 minutes early and let them know we were there. They instructed us to wait until our full party arrived. Our full party arrived by 7:30. We had two people waiting outside we let them know they said our full party had to be inside. We got the other two people inside and let them know our full party was there they then told us we needed to wait for a table to be cleared 20 minutes later we were seated. The waitress was rude from the time she came to the table. We had someone in our party who had a seafood allergy and wanted to let her know upfront- she stopped us mid sentence and said to tell her when we ordered our food. When we went to order our food we were told that there was not a sushi chef. There was not a sign on the door or anything giving notice that there would not be sushi. We went ahead and ordered and again made sure the waitress was aware of the food allergy to which she replied I Know. We did order sushi from somewhere else and my son did bring it in the manager rudely came over to to table addressed my teenage son — Not any of the adults to address the situation- he was very rude and the situation could have been handled very different. This was one of the worst experiences I have had at a restaurant- when your chef is apologizing for the mangers rudeness and the way he handled a situation it’s a sign. Will not return and will strongly discourage anyone I know from going here.

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