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Business Profile

Toys

World of Mirth

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • NICHOLE G

    Date: 07/01/2024

    I WOULD GIVE ZERO STARS IF I COULD! I DO NOT RECOMMEND THIS RACIST ************* PLACE. MY 15 YEAR OLD BIRACIAL NIECE WAS IN THE STORE ON SUNDAY 6/30/2024 WITH HER GRANDMOTHER SHOPPING AND WAS RACIALLY PROFILED. FROM THE MOMENT SHE WALKED IN THE STORE THE BALD HEADED WHITE MANAGER FOLLOWED HER AROUND THE STORE (HER AND HER GRANDMOTHER WERE NOT THE ONLY PEOPLE IN THERE) ENOUGH THAT HER GRANDMOTHER WAS GOING TO CALL THE COPS BECAUSE SHE THOUGHT HE WAS A CREEPY PEDOPHILE! MY NIECE PICKED UP A ***** *****KEYCHAIN AND LOOKED AT THE PRICE AS SHE WALKED AWAY WITH IT AND WHEN SHE SAW IT WAS 20 DOLLARS SHE PUT IT IN A DIFFERENT SECTION OF THE STORE THIS IS WHEN THE RACIST ****** ****** WENT UP TO MY 15 YEAR OLD NIECE AND ACCUSED HER OF STEALING AND TOLD HER TO BE A LITTLE DETECTIVE AND SHOW HIM WHERE THE KEYCHAIN WAS IF SHE DIDNT HAVE IT. WE HAVE REPORTED THIS TO THE OWNER AND STORE MANAGER AND NOTHING IS BEING DONE EVEN THOUGH THE OWNER CLAIMS TO HAVE A BIRACIAL SON! OUR FAMILY WILL BE CONTACTING THE POLICE TO FILE A REPORT, OUR FAMILY LAWYER AND VARIOUS NEWS STATIONS TO GET THE WORD OUT. I AM ALSO SCREENSHOTING THIS REVIEW AND WILL POST IT EVERYWHERE. THIS **** NEEDS TO STOP AND PEOPLE NEED TO BE HELD ACCOUNTABLE!

    World of Mirth

    Date: 07/10/2024

    Respectfully, we do not condone offensive and insulting language, but we do appreciate you taking the time to share your feedback with us. As you know from our previous discussions and correspondence, we responded to your concerns immediately [in person, by phone, and via email] and apologized to your family members for this unfortunate incident. For a business like ours, it is especially important to us that our customers always feel valued and that interactions with our team are friendly, respectful, and professional. Please be assured that we reviewed and discussed at length your family members experience internally so that we can better serve our customers in the future. Again, we apologize for the misunderstanding.

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