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Business Profile

Pest Control Services

All American Pest Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mr. *********************** hasn't fulfilled his service obligations. He originally made an appointment that he didn't keep. The appointment was made on July 23, 2024 for 6pm and didn't show up nor did I receive a phone call. I called and sent text messages for 2 days and no response. Had a friend call on 7/25/24 and he answered the phone. ****************** asked why he did not answer the calls or text messages prior and he said his driver got into an accident. Ok, so I understand not receiving the report due to an accident. Again, I called and text with no response. I finally got in touch with **************** 8 days later and was told that he was out of the country at that time. He advised that I would receive the report within 2 days. I have not received the report and tried contacting him with no response. I am still waiting for the report.**************** took my money of $299.00 and haven't provided the needed report. This is why I am making this complaint.

    Business Response

    Date: 09/13/2024

    He placed an order and then reversed his payment after the service was completed. He reordered and I told him we had to wait because his previous payment was reversed. He reversed his payment again. I lost money in the situation. He is not due any more money. 

All American Pest Control is NOT a BBB Accredited Business.

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