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Business Profile

Online Consignment

AtYourBidding.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired At Your Bidding to liquidate my restaurant equipment. They were also supposed to clean out my storage unit and sell that equipment as well. When I realized that this had not been done by the initial deadline they promised they would take care of it in 48 hrs. An entire month later it is still not done. They held the auction and sold $20,000+ of my items, but failed to list everything that was there, and also failed to remove the items from storage. They will not respond to my messages, and have not given me any of the proceeds from the auction. Thousands of dollars of items were lost due to their inaction at my shop and multiple thousands of dollars of items were lost in my storage unit. Our agreement was that they would give me 75% of the auction proceeds and then outright purchase anything that had not been auctioned off inside my shop and storage unit. I estimate that $10,000-$15,000 worth of supplies/equipment were mishandled and not compensated for. They owe me $20,000 -$30,000. It has been 6 weeks since the initial auction has ended, and I have not been paid or updated.

  • Initial Complaint

    Date:12/01/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid for 2 items about a month ago and still have not received them. We were sent a picture of our property in a warehouse somewhere. We call and text often but are ignored.

    Customer Answer

    Date: 01/04/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by AtYourBidding.com regarding complaint ID ********.

    Regards,

    ***********************

AtYourBidding.com is NOT a BBB Accredited Business.

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