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Find a Location

My Guys Moving and Storage has 1 locations, listed below.

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    Business ProfileforMy Guys Moving and Storage

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    My Guys Moving & Storage is a full service mover serving Richmond, Williamsburg and the Tidewater region.

    Business Details

    Location of This Business
    401 Dabbs House Road, Richmond, VA 23223
    BBB File Opened:
    8/21/2000
    Years in Business:
    25
    Business Started:
    5/21/1999
    Business Incorporated:
    5/21/1999
    Type of Entity:
    Corporation
    Alternate Business Name
    • 2GT Richmond,Inc.
    Business Management
    • Mr. Dave Tindall, Owner
    • Ms. Nancy Garrett, Customer Service Representative
    Contact Information

    Principal

    • Mr. Dave Tindall, Owner

    Customer Contact

    • Ms. Nancy Garrett, Customer Service Representative
    Additional Contact Information

    Fax Numbers

    • (804) 644-2664
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    PEGGY P

    1 star

    06/29/2022

    THIS IS A TERRIBLE MOVING COMPANY. WE PAID TOP DOLLAR TO MOVE US 20 MINUTES AWAY FROM OUR PREVIOUS HOME. MOVERS CAME TO PACK AND COMPLAINED FOR 45 MINUTES BEFORE GETTING STARTED ON PACKING DAY AND MOVING DAY. STAFF WAS VERY DISRESPECTUL EXCEPT FOR JOHN. DID NOT MOVE ALL OF OUR BELONGINGS. DID NOT PUT DOWN ANY PROTECTION WHICH THEIR BROCHURE SAYS THEY WILL ON PROTECTION ON RUGS OR STAIRS SO THEY WERE FILTHY. NANCY, THEIR COMPLAINT MGR, HAS GOT TO BE ONE OF THE MOST DISAGREEABLE PERSONS I HAVE EVER MET. VERY RUDE. TOLD ME MY STAIRS WERE DIRTY WHEN I HAD TO CALL ******* ******* TO CLEAN STAIRS AND RUGS. THEY ARE THE MOST DISREPECTUL PEOPLE WHO KEPT WANTING TIPS , OUR LIQUOR, ETC. TOLD US THEY DID US A FAVOR CLEANING OUT OUR ATTIC AS OTHER COMPANIES DON'T DO THIS AFTER THEY HAD A CONTRACT WITH US. COMPLAINED ALL DAY BOTH DAYS. ATTEMPTED TO REACH THE OWNER DAVE TINDALL SEVERAL TIMES AND HE WAS EITHER ON THE PHONE OR OUT OF THE OFFICE. VERY UNPROFESSIONAL , RUDE AND BOXES WERE MISLABELED.VERY TRAUMATIC EXPERIENCE. BROKE A PIECE OF FLOORING THAT WAS NOT BROKEN BEFORE. WOULD NOT GIVE US ANY MONEY BACK AFTER WORKERS BEGGING FOR TIPS ALL DAY.BUYER BEWARE. SHOULD HAV USED *******.SO SORRY I DIDN'T.

    My Guys Moving and Storage Response

    06/30/2022

    We did this move in October 2021. We had someone look at the damage and we did not believe it was moving related damage. We do our best to deal with customers professionally and we feel accomplished that on this move. We are sorry the customer did not agree with us.

    Local BBB

    BBB Serving Central Virginia

    BBB Reports On

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