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In June of 2016, BBB received a consumer complaint alleging this company is requesting up-front fees for the delivery of a dog. Complaint alleges Liberty Retrievers requests payment for the puppies via moneygram. One consumer stated she paid $1250 for 2 puppies and did not receive the puppies. After payment was received, the business became unresponsive to the consumer. The phone number associated with this business, 443-292-2898, was linked to multiple other websites claiming to sell various types of puppies. 

Before sending money, BBB encourages consumers to request an updated picture of the pet with your name on a piece of paper next to the pet. In addition, BBB offers the following tips:

Never send money without first checking a breeder or shelter’s credentials. If you locate a puppy through a website, do not send money without speaking to the breeder and checking references and credentials first. Ask if the breeder is a member of an American Kennel Club-affiliated club and contact the club to verify membership.

Don’t support puppy mills. Unless you can visit the breeding facility before the purchase and bring your puppy home personally, do not purchase a puppy from a website. When you have a puppy shipped from another area, you don’t know how that puppy has been treated, how healthy or young it is, or whether or not the puppy exists at all.

Don't be fooled by a well-designed website. Unscrupulous scammers will often create a professional-looking but fraudulent website designed to lure the potential buyer in with cute puppy pictures.

If it sounds too good to be true, it probably is. Beware of scammers who offer to "re-home" their purebred puppy in exchange for transportation or vaccination fees. If a free purebred puppy sounds too good to be true, it usually is. Scammers will continually ask for more money for unexpected, and fraudulent, costs.