Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Financial cooperative offering banking services including savings and checking accounts, loans, credit cards and financial education resources. Federally insured by NCUA.

BBB Accredited Since: 8/1/1986

Years in Business: 97

Products and Services

Boat Loans, Business Loans, Car Insurance, Car Loans, Certificates of Deposit, Checking Accounts, Construction Loans, Credit Cards, Health Savings Accounts, Home Equity Loans, Home Loans, Home Purchase Loans, Home Refinance Loans, Insurance Services, Investment Services, IRAs, Kids Savings Accounts, Loan Payment Protection, Mobile Banking, Money Market Accounts, Mortgage Options, Motorcycle Loans, Online Banking, Personal Loans, RV Loans, Savings Accounts, Title Services, Treasury Management

Business Details

BBB File Opened:
8/14/1986
Business Started:
5/1/1928
Business Incorporated:
5/4/1928
Type of Entity:
Corporation
Business Management:
Ms. Glenda Brooks, Vice President of Member Service Operations and Support

Additional Contact Information

Principal Contacts
Mr. Chris Shockley, CEO
Customer Contacts
Ms. Glenda Brooks, Vice President of Member Service Operations and Support
Other Contacts
Mr. Chris Shockley, CEO
Additional Phone Numbers
Other Phone: (800) 285-6609

Additional Information

Other Resources
National Mortgage Licensing System


http://www.nmlsconsumeraccess.org

Latest Reviews

  • Lisa P

    "Don't bank with Virginia Credjt Union! The day after Christmas someone was able to charge $17000+ to my VACU credit card that I never use." ... Read full review

  • Jo B

    "I do not recommend Virginia Credit Union. Both my loan payoff experience and a credit card transaction dispute have been extremely frustrating." ... Read full review

  • CHRISTIN B

    "They charged me two $35 overdraft fees when I had the money there. They said it was because of a pending payment that never went through." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.