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Business Profile

Collections Agencies

Credit Adjustment Board, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Although our agency signed a contract with the Credit Adjustment Board for collection of debt, the agency suddenly closed without any notice and all of our debtor information. The have also not paid the contracted amount of any fees collected.

  • Initial Complaint

    Date:07/26/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I legitimately owe these folks and have been pay*** in ******* and good faith. I am almost there to pay them off and they stop answer *** my phone calls and emails so I cannot get a final amount due to pay the debt off. I feel like they are str****** me along to collect more intertest and fees. I just want to be contacted by this company as they clearly appear to be act*** in bad faith at this time

    Business Response

    Date: 08/14/2024

    Credit Adjustment Board, Inc. went out of business in June . There are no funds or assets.
    Sincerely, **************** President ***

  • Initial Complaint

    Date:10/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have requested a debt validation from this company several times and have told this to the representative named ****************** who continues to call despite my request. I told him several times and this right has been completely disregarded.

    Business Response

    Date: 12/11/2023

    Please see attached response

  • Initial Complaint

    Date:01/21/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i have requested for a validation of debt that the credit adjustment board located at ********************************************************************************* 23229-8601 claimed i owed.i saw all of these on my credit report. The report did not contain a breakdown of what amount they said i owe. they have claimed that this debt is a medical bill and i do not recall giving permission to access my medical privacy. i am allowed to protect my medical records. ********** will never release my medical information to a third party according to the HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) . Medical history and information can only be leleased by my authorization. IN LINE WITH THIS I REQUEST THAT THE UNDERMENTIONED:1. Provide a breakdown of fees including any collection cost and medical charges 2. Provide a copy of my signature with the provider of service to release my medical information to the aforementioned credit adjustment board.3 Cease any credit bureau reporting until the debt has been validated by me.Considering the existing LAW, FAIR DEBT COLLECTION ACT (FDCA) it will be a violation when you withhold information you have received from any medical provider. I request full documentation of what you received from the medical provider. The law must be preserved by not encroaching on my fundamental medical right.Those negative report should be deleted from my credit record to avoid damaging my credit reputation.

    Business Response

    Date: 02/14/2023

    Please see the attached response

  • Initial Complaint

    Date:01/13/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    credit adjustment board called me to settle a bill they received in collections from the Centers of Advanced Orthopedics I asked them about disputing the bill because the dates of service didn't add up with the balance they were verbally giving/ they told me I didn't have a right to dispute/ there were no disputing the bill/ I screamed at, spoken to very harsh/ ill manner ( was told this isn't customer service) / hung up on an placed on hold for no reason / I would like to have the director take accountability for this and have the reps made aware this is not nice behavior / I also don't want to pay them the fee for collecting money from doc office

Credit Adjustment Board, Inc. is NOT a BBB Accredited Business.

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