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            Business ProfileMeineke Car Care Centers

            Auto Repair

            Contact Information

            970 E. Parham Road

            Richmond, VA 23228

            (804) 262-7944

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            970 E. Parham Road, Richmond, VA 23228
            BBB File Opened:
            5/9/2002
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. Jack Hicklin, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            10/20/2021

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I took my vehicle into Meineke on 10/11/21 for the gas gauge reading wrong and the check engine light on. I had it towed back on 10/12/21 because the same 2 issues had not been corrected after repairs although they assured me all was repaired. Took it back again on 10/16/21 for same 2 issues and also got the oil changed and wipers changed. On the 16th they said it was actually the Cluster that needed to be repaired and they don't do that work and gave me a number to call. I paid ****** for repairs that did not correct the 2 issues I took the vehicle in for. I spoke with Meineke Corporate Office who said although my issues were not corrected I agreed to the work so there isn't anything they can do for me. I explained I agreed to the repairs bc I was told the work would correct the issues I brought to their attention but it did not. I had to spend an additional ****** at another location to repair something entirely different that did correct the issues I was having.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Maliek W.

            05/28/2021

            I paid for service on my car that was never done actually my car even got worst then when I came in

            Local BBB

            BBB Serving Central Virginia

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