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Find a Location

Johns Brothers Security, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Johns Brothers Security, Inc.

      701 Ford Dr STE A Norfolk, VA 23523-2407

      BBB Accredited Business
    • Johns Brothers Security, Inc.

      4826 Market Square Lane Midlothian, VA 23112

    • Johns Brothers Security, Inc.

      3693 Speeks Dr Midlothian, VA 23112

    Business ProfileforJohns Brothers Security, Inc.

    Burglar Alarm Systems
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/8/2010

    Years in Business: 132

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Johns Brothers Security, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Johns Brothers Security, Inc.

        701 Ford Dr STE A Norfolk, VA 23523-2407

        BBB Accredited Business
      • Johns Brothers Security, Inc.

        4826 Market Square Lane Midlothian, VA 23112

      • Johns Brothers Security, Inc.

        3693 Speeks Dr Midlothian, VA 23112

      Location of This Business
      701 Ford Dr STE A, Norfolk, VA 23523-2407
      BBB File Opened:
      9/1/1986
      Years in Business:
      132
      Business Started:
      1/1/1892
      Business Started Locally:
      1/1/1972
      Date of New Ownership:
      2/1/1996
      Business Incorporated:
      1/1/1909
      Accredited Since:
      11/8/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705092865 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 3/31/2025.

      These agencies may include:

      Department of Professional & Occupational Regulations (DPOR)

      9960 Mayland Dr STE 400

      Richmond VA 23233

      (804) 367-8511

      http://www.dpor.virginia.gov

      BBB records show a license number of 04594396 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      BBB records show a license number of 11-1918 for this business, issued by Department of Criminal Justice. The expiration date of this license is 4/30/2025.

      These agencies may include:

      Department of Criminal Justice

      805 E. Broad St., 10th Floor

      Richmond VA 23219

      (804) 786-4000

      https://www.dcjs.virginia.gov/licensure-and-regulatory-affairs/online-regulatory-licensing

      Type of Entity:
      Corporation
      Business Management
      • Mr. G. L. Parsons III, General Manager/Vice President
      • Mr. M. D. Cribb, Vice President/CFO
      • Ms. Janelle Moss, Controller
      • Janelle Moss
      Contact Information

      Principal

      • Mr. M. D. Cribb, Vice President/CFO

      Customer Contact

      • Mr. G. L. Parsons III, General Manager/Vice President
      • Mr. M. D. Cribb, Vice President/CFO
      • Ms. Janelle Moss, Controller
      • Mr. Dwight C. Schaubach, CEO
      • Janelle Moss
      Additional Contact Information

      Fax Numbers

      • (757) 853-4690
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Hello, my complaint is against Johns brother security. I began receiving emails, saying I was going to be placed on collection for non payment. I emailed then, asking them for a validation of contract. The company sent a previous contract with another different company. Which was ******** Which was no contract was struck between me and John Brothers I asked them if there was a clause in the contract for a buyout from another company or merger and there was no answer and the company asked me to do a 30 day termination email I did and stated I would contact the *** if this would continue sent me another bill or like 8 emails in a row with the same bill
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Leah P

      1 star

      09/27/2022

      Originally with ********* About a month in the alarm went off at 2 am and I proceeded to respond with guns drawn. It was just me, my family, and our shadows. Apparently they installed a faulty censor.

      Camera randomly stops recording.

      Most recently it took 5 emails (that they never responded to) and a phone call this morning to ask how to enroll in the military discount. Apparently this is only for new accounts. I guess actually serving in the military and having a paid account isn't enough 🤔

      I was told I could add more services to possibly qualify. What a slap in the face.

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

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