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- Additional Info:Fuzzy Feet Pet Salon has been the subject of a BBB advertising challenge that was brought to their attention by BBB of Greater Hampton Roads referencing advertisement on their website. Specifically, the company's use of the claim "Satisfaction Guaranteed" does not meet Better Business Bureau Code of Advertising guidelines unless substantiated. According to the guidelines: "When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed." The BBB asked for written clarification on the specifics of their guarantee statement and offered modification options to resolve the issue. Upon receipt of ad challenge from the BBB, Fuzzy Feet Pet Salon has modified their advertisement to meet the code of advertisement guidelines. This advertising challenge was closed as Modified.
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