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Business Profile

Window Installation

Window World of Richmond
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2

Average of 4 Customer Reviews

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Review Details

  • SJ P

    Date: 08/20/2023

    Sent wrong size replacement windows twice, replacements needed due to cloudy windows tech stayed its because of gas in side panes. When spoke with office they said could not find correct dimensions for my window even asked me if my windows are from window world. They have replaced this specific window multiple times but now cant find correct dimensions, and now question my veracity.Window World breached contract with me.

  • Linda H

    Date: 11/03/2022

    ABSOLUTELY HORRIBLE COMPANY!!!! INSTALLED PATIO DOORS WITHOUT A LOCK ON THEM. STILL WAITING TO BE ABLE TO LOCK MY DOORS. CALLED OFFICE 4 TIMES TO TALK TO SOMEONE. ******* (**** AS HELL) FINALLY CALLED ME BACK AND GAVE ME A LONG LIST OF WHY SHE HAD NOT CALLED ME BACK AND WHY I STILL CANNOT LOCK MY DOOR. SHE THEN WENT ON TO TELL ME I HAVE TO WAIY=T ANOTHER WEEK TO GET THE NEW LOCK INSTALLED. WHEN I COMPLAINED SHE STARTED GOING BACK AT ME FOR HER MISTAKES.BOTTOM LINEDO NOT GIVE THESE PEOPLE YOUR BUSINESS OR YOUR MONEY!!!!!

  • Sharon M

    Date: 10/24/2022

    A bunch of lying crooks/ DONT GO THERE *************************** ( the owner ) is a quick talking backstabbing thief from ******* ** Go figure

  • John H.

    Date: 09/26/2022

    I have recommended Window World many times to anyone interested.They replaced all the windows in my kids' house 14 years ago which was great. So I had them replace all the windows in my house, wrap the exterior trim and install a basement exterior door 8 years ago. That was also great so I had them replace another exterior door 4 years ago.When JES came and disrupted my foundation, the 8 year old basement door was no longer functioning properly. I called Window World to rehang the door, expecting to incur that cost. They came and did that but they refused to charge me.*********. Great company!

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