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Find a Location

Pedigree has 1 locations, listed below.

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    • Pedigree

      6885 Elm St McLean, VA 22101-6031

    Business ProfileforPedigree

    Wholesale Pet Foods

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6885 Elm St, McLean, VA 22101-6031
    BBB File Opened:
    12/7/2017

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    04/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Pedigree is advertising a “One True Loyalty” animal adoption program where they will pay up to $200 of a dog adoption if you adopt a dog within a certain timeframe and if you purchase $25 or more of pedigree dog food within a certain timeframe from the adoption. I have read the rules and guidelines and followed everything exactly. However, Pedigree continues to tell me my dog food purchase doesn’t qualify for the rebate. I have send numerous emails to Pedigree asking someone to explain why my purchase doesn’t qualify and I’ve been told my purchase actually does qualify, yet all I get in return are continued emails stating the purchase doesn’t qualify. I’ve submitted and resubmitted my purchase receipts with no resolution. I believe Pedigree has no intention of actually providing the rebate, I believe this is merely a scam to get people to buy their products! I want to be reimbursed the $200, as advertised by Pedigree, for completing my end of the program!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Naiyah J

    1 star

    11/21/2021

    Do not buy this food for your dog. I just found a dead mouse in the dog food when I went to pour it for my dog. I didn’t realize what it was until I really looked at it. Initially I thought it was just a moldy piece of dog food because the majority of the mouse was covered. You could initially only see part of its face. But as soon as I shook the food to see if there were any other moldy pieces I realized it was a dead mouse. No wonder my dog didn’t want to eat the food unless I mixed it with something else like gravy. And when he did finally eat some, his poops were watery and either black or red. His stomach was all messed up. Initially I thought he was just being picky (which he sometimes is if he wants chicken and rice or he’s tired of the same flavor) but now I realize it probably tasted disgusting to him. Who wants to eat food with a fossilized dead body in it? I wish I could leave a picture because I would… this is disgusting and I hope they go out of business. After reading other reviews I realized I wasn’t the only one whose dog had been made sick by eating this crap.

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