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Business ProfileforAlarm.com Inc
At-a-glance
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Overview
Business Details
- Location of This Business
- 8281 Greensboro Dr Ste 100, Mclean, VA 22102-5213
- BBB File Opened:
- 1/21/2005
- Years in Business:
- 24
- Business Started:
- 4/1/2000
- Business Incorporated:
- 10/1/2003
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 9:00 AM - 7:00 PM
- T:
- 9:00 AM - 7:00 PM
- W:
- 9:00 AM - 7:00 PM
- Th:
- 9:00 AM - 7:00 PM
- F:
- 9:00 AM - 7:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Jason Dacosta, Vice President
- Mr. Tyler Mattson, Customer Care Manager
- Contact Information
Principal
- Mr. Jason Dacosta, Vice President
Customer Contact
- Mr. Tyler Mattson, Customer Care Manager
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
13 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jim D
04/17/2024
Alarm.com Inc Response
04/23/2024
We are sorry to hear that your service provider could not provide the requested certificate. We would be glad to assist you with your request.
The security companies who provide Alarm.com services to their customers are separate business, so Alarm.com does not have direct control over them. However, we are happy to work with your provider on your behalf to help address your concerns.
Please contact us by email at ************** or by phone at ************ and we will be glad to assist.
Best Regards,
*************************
Support Manager
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
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