About

Local BBB:

BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

BBB File Opened:

1/20/2014

Business Started:

1/1/1854

Type of Entity:

Corporation

Number of Employees:

10

Additional Information

Refund and Exchange Policy

All merchandise returned for exchange, store credit or refund must be in perfect, sellable condition and accompanied by the original or gift receipt.   

Returns to our Online Store:

• Merchandise may be exchanged within one (1) month of the original purchase date, or may be returned for a full refund (except personalized items and Watches & Jewelry) within fourteen (14) days of the original purchase date.

Returns to a Louis Vuitton Store:

• Merchandise may be exchanged or returned for a store credit within one (1) month of the original purchase date to any Louis Vuitton store or may be returned for a full refund (excluding locations in leased department stores) within fourteen (14) days of the original purchase date (except personalized items and Watches & Jewelry).  When returning to a Louis Vuitton store, PayPal purchases may only be exchanged or returned for store credit within one (1) month of the original purchase date.  Please visit http://us.louisvuitton.com/eng-us/stores to locate a store near you.

For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange, store credit or refund to be accepted.

Watches & Jewelry may only be returned at watch/jewelry boutiques for exchange or store credit only. When returning watches or jewelry, the customer must bring back the complete product, including the packaging, instructions leaflets (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice.

All personalized items are final sale and cannot be returned or exchanged.

A refund may only be made in the same currency country as the original purchase.

Business Categories

Retail Stores, Purses