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Find a Location

Stone Dynamics Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stone Dynamics Inc

      1220 Memorial Blvd S Martinsville, VA 24112-4807

    • Stone Dynamics Inc

      444 Hollie Dr Martinsville, VA 24112-1385

    Business ProfileforStone Dynamics Inc

    Natural Stone
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This firm offers fabrication of granite and marble for the furniture, commerical and residential industry.

    Business Details

    This is a multi-location business.

    Find a Location

    Stone Dynamics Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stone Dynamics Inc

        1220 Memorial Blvd S Martinsville, VA 24112-4807

      • Stone Dynamics Inc

        444 Hollie Dr Martinsville, VA 24112-1385

      Location of This Business
      1220 Memorial Blvd S, Martinsville, VA 24112-4807
      BBB File Opened:
      2/11/2005
      Years in Business:
      24
      Business Started:
      2/17/2000
      Business Started Locally:
      2/17/2000
      Business Incorporated:
      2/17/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Robert Lankford Sr., President
      • Mr. Michael Lankford, Treasurer
      • Ms. Shana Scott, Vice President
      Contact Information

      Principal

      • Mr. Robert Lankford Sr., President

      Customer Contact

      • Ms. Shana Scott, Vice President

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased stone countertops from this company in approximately 2/22. They were delivered in 4/22 and were beautiful. I noticed approximately 3-4 weeks later than there were milky looks spots on my counter right next to my sink where I keep a drain mat sitting for dishes. I called the company and was told by ***** to 1. try barkeepers helper 2. denaturalized alcohol 3. weiman stone and marble which I did. The barkeepers helper made the spots worse by dulling the area around them. I received no instruction for care and no receipt for these countertops from my contractor **** *******, ***. I have called a couple of times and communicated with ***** who states she is family to the business owner and that they do not offer warrantees for their product do to "wear and tear". I had mentioned to her that I used diluted vinegar in the kitchen to clean some hardware on an old cabinet I am working on. ***** then sent me information on why not to clean with vinegar which I DID NOT DO. I have ask the contractor **** ******* *** and Stone Dynamics to help me resolve this problem with no answer from either one. I am amazed that they do not stand behind there products any more than this and it is discerning and how bad they have been at working with their customers. I wish to have approximately a 35 inch area replaced as I do not believe and have been told by laboratory persons that no way 1 to part vinegar to two parts water could possibly damage this counter (that was just the only thing I could think that I had used). My point is why would you sell a product that could be ruined or "etched" as I was told the countertop when this is a common kitchen product??? I feel the countertop was probably not properly sealed to begin with or the glue that they used to glue our countertops down was dripped onto it. I would like replacement of this 35 inch section as I feel I had no fault in this and this company only could replace or repair it.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      diego c

      1 star

      09/17/2023

      Awful customer service Terrible to schedule or deal with service staff especially Shawna ****** Avoid at all costs!

      Local BBB

      BBB Serving Western Virginia

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