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Business Profile

Vitamins and Supplements

Purehealth Research
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BBB Accredited BusinessNRRated by BBB

Reviews

This profile includes reviews for Purehealth Research's headquarters and its corporate-owned locations. To view all corporate locations, see

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Purehealth Research has 3 locations, listed below.

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    Customer Review Ratings

    3.98

    Average of 102 Customer Reviews

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    Review Details

    • Barbara A Boutin B

      Date: 07/17/2025

      If could leave 0 stars I would. My 94 year old dad ordered Nerve Regen for his neuropathy and never received it. When he inquired with customer service he was made to feel incompetent. FURIOUS. Will not be using again

      Purehealth Research

      Date: 07/19/2025

      Hi *******,

      Were truly sorry to hear about your recent experience, and we sincerely apologize for the frustration and disappointment this has caused, especially for your father. This is not the level of service we strive to provide, and we understand how upsetting it must have been.


      Please know that we take this matter very seriously. One of our customer service representatives will be reaching out to you shortly to personally assist in resolving this issue and ensure your father receives the support he deserves.


      Thank you for bringing this to our attention.

    • Gretchen R

      Date: 07/14/2025

      I bought the lymphdema support and it's the only one that works for me. Been taking it for 8 months. Couldn't live without it.

      Purehealth Research

      Date: 07/18/2025

      Hi ********. Thank you so much for your feedback. We're thrilled to see that you had a great experience and has become such an important part of your routine.


      Your feedback truly means a lot to us. If you ever have any questions or need assistance, we're always here to help!

    • Charles T

      Date: 07/13/2025

      PureHealth sent and charged for items I did NOT order. I consider this a case of WIRE FRAUD.

      Purehealth Research

      Date: 07/15/2025

      Hi *******.Thank you for bringing this matter to our attention.. We genuinely appreciate hearing from our customers, as it helps us improve and ensure we are providing the best service possible.

      We are truly sorry to hear about your experience, and we want to assure you that your concerns are taken seriously. We are committed to maintaining transparent and ethical practices in all that we do, and situations such as the one you described are not reflective of our values.

      We would greatly appreciate the opportunity to connect with you directly so we can look into this matter further and address any difficulties you may have encountered.

      Please feel free to send us a direct message. Our dedicated team is here to listen, assist, and ensure your concerns are resolved with care.

      Thank you once again for bringing this to our attention. We sincerely hope to have the chance to make things right and restore your confidence in us.

    • Joan S

      Date: 07/15/2024

      BLEEDING!!! Purchased supplements and only took for a couple of days when bleeding began so I ceased taking their product. Twice via telephone today (11:18 am and 8:20 pm) I called and informed their customer service line of what happened and that I wanted to return the product and have them refund my money. Both times, after confirming my email address with them, they informed me they would email me a return ticket to attach to the package for return. Now, 2 hours after my last phone call, I still have not received the promised email with return ticket (no - it's not in my spam folder either). It does not take 2 hours for them to send an email to me - let alone over 11 hours since my first phone call! My purchase was made under their advertised 365 day Money Back Guarantee (I have website screenshots to prove this as well as my original packaging materials receipt has the satisfaction guarantee printed on it too). I think potential customers need to be aware when a company does not act in timely good faith in accordance with their advertising guarantees and makes it difficult or impossible to get our rightful refund. Buyer beware! ZERO stars review (it was not an option)!

      Purehealth Research

      Date: 07/17/2024

      Hi ****. Thank you for reaching out to us. We deeply apologize for the distressing experience you've had with our product and customer service. We understand your frustration regarding the delay in receiving your return ticket. Your health and satisfaction are our utmost priorities, and we are committed to resolving this issue promptly.
       
      To expedite the resolution,we kindly ask that you contact our support team at your earliest convenience. By speaking with one of our representatives directly, we can provide you with more detailed information and work to resolve any issues or questions you may have. Please don't hesitate to contact us via email, live chat, or phone at any time. We're here to ensure your satisfaction and address any questions or issues you may encounter. Thank you for bringing this to our attention, and we look forward to assisting you further.

    • Paul L

      Date: 06/08/2024

      Purchased a nine month supply of ReGrow and after four months I might as well purchase a placebo for what good it did me. For those of you who are worried about your hair loss, have a transplant done. Dont waste your time or money on this product, it doesnt work. As **************** once said there is a fool born every second,dont be the next one. This company is a fraud. Stay away!

      Purehealth Research

      Date: 06/10/2024

      Hi ****. Thank you for reaching out to us. Were sorry to hear that you didnt see the results you were hoping for with our product. We take feedback from our customers seriously and strive to ensure the effectiveness of our products.To assist you further and provide you with the assistance you deserve, we kindly ask that you contact our support team at your earliest convenience. By speaking with one of our representatives directly, we can provide you with more detailed information and work to resolve any issues or questions you may have.Please don't hesitate to contact us via email, live chat, or phone at any time. We're here to ensure your satisfaction and address any questions or issues you may encounter.Thank you for bringing this to our attention, and we look forward to assisting you further.

    • Howard V

      Date: 04/20/2024

      Fungus Eliminator by PureHealth Research legitimate Fungus removal DID NOT work. Buyers Beware!

      Purehealth Research

      Date: 04/22/2024

      Hi ******. Thank you for reaching out to us. I'm sorry to hear that you didn't experience the desired results with our product. We take feedback from our customers seriously and strive to ensure the effectiveness of our products.

      To assist you further and provide you with the assistance you deserve, we kindly ask that you contact our support team at your earliest convenience. By speaking with one of our representatives directly, we can provide you with more detailed information and work to resolve any issues or questions you may have.

      Please don't hesitate to contact us via email, live chat, or phone at any time. We're here to ensure your satisfaction and address any questions or issues you may encounter.
      Thank you for bringing this to our attention, and we look forward to assisting you further.

    • Lori E.

      Date: 02/06/2024

      There products do not work! Don’t buy anything from them. I got the acne ones for my daughter and they actually make acne worse. I never saw her get these under the skin welts before. The more she took, the worse her skin got. They say satisfaction Guaranteed or your money back but, make you pay return shipping.

      Purehealth Research

      Date: 02/08/2024

      Hi Lori. Thank you for sharing your experience with us. We're sorry to hear that our products didn't meet your expectations. We take your feedback seriously and would like to offer our assistance in resolving this matter.



      Please reach out to our customer support team via email, live chat, or phone at any time to assist you further. We're here to address any concerns you may have and ensure your satisfaction.



      Additionally, we'd like to inform you that your account was refunded on January 22, 2024. We appreciate your understanding.

      Lori E.

      Date: 02/09/2024

      Refunded everything but my return shipping. 100 percent satisfaction guaranteed or your money back. (Mostly) is what is should say. USPS is so bad, I had to pay fed ex $20 to return it. Why am I out $20?

    • Alan L

      Date: 01/31/2024

      After taking youth switch the last four doses made me violently sick, vomiting and diarrhea within an hour to hour and a half. I tried to blame other things in my diet, but i dont normally get sick like that. The last dose had me vomiting so hard a blood vessel burst below my left eye, now i have a black eye. I am not happy with this product, and i will never spend another cent of my hard earned money with company.
      Dont trust them.

      Purehealth Research

      Date: 02/02/2024

      Hi Alan. Thank you for bringing this matter to our attention. 
      We sincerely apologize for the adverse reactions you've experienced with our product, Youth Switch.  We want to assure you that the ingredients in the Youth Switch Formula are sourced from natural origins, and studies have reported no harsh side effects. However, we acknowledge that individual reactions can vary and we recommend that you discontinue use of the product immediately. We deeply regret any discomfort or inconvenience you may have faced.
      We have already processed a full refund on your account for the purchase of Youth Switch. Please allow a few business days for the transaction to reflect in your account.

      If you have any additional feedback or if there is anything else we can do to address your concerns, please do not hesitate to reach out directly. Our customer support team is available via email, live chat, or phone at any time to assist you.

    • Annie C

      Date: 12/09/2023

      This is a bad company with products that don't work!!! Customer service is from a different country and wouldn't let me cancel my subscription!!! Can't understand a word they say. Had to call in multiple times and finally talked to someone I could understand. Even he wouldn't let me cancel. Was on the phone forever to get him to cancel it!! What a nightmare for something so simple. Beware of this place!!!!!

      Purehealth Research

      Date: 12/11/2023

      Hi Annie. We sincerely apologize for any frustration caused by the difficulties you faced. After verifying your account, we can confirm that you are not currently enrolled in any subscription. I understand the importance of clear communication, and I apologize for any confusion. If there's anything else we can do to rectify this situation or if you have additional feedback, Kindly contact our support team at your most convenient time and we are more than happy to further investigate this matter. Thank you for understanding and have a great day!

    • PAULA S

      Date: 12/09/2023

      This is a horrible company!!!! Customer service is from another country so you can't understand them. The 2 products I bought didn't work!! The people they hire are from another country so you can't understand them. I had to talk to 4 people to try and cancel my subscription. Makes me think they are a SCAM. Stay away from this company!!

      Purehealth Research

      Date: 12/11/2023

      Hi Paula. We sincerely apologize for the frustration and inconvenience you've experienced. After verifying your account, we can confirm that you are not currently enrolled in any subscription. I understand the challenges you faced during the cancellation process and apologize for any difficulties. If there's anything else we can do to rectify this situation or if you have additional feedback, please feel free to reach out directly. We appreciate your feedback and hope you have a great day ahead!

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